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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Exterior
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪8 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.2 out of 10
Good
(49 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

7.2 out of 10
Good
(28 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with 24-hour fitness centre and free theme park shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Change of bedsheets is available on request
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Holiday Inn & Suites Across From Universal Orlando by IHG's great location. During your stay, you're just a quick walk from Universal Orlando Resort. Free WiFi in public areas, a free theme park shuttle and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Universal Orlando Resort and 9 minutes on foot from Orlando International Premium Outlets
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn & Suites Across From Universal Orlando by IHG offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TGI Fridays – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 28 May 2025 to 1 August 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.95 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 569 out of 1650 reviews
Rating 8 - Good. 308 out of 1650 reviews
Rating 6 - Okay. 296 out of 1650 reviews
Rating 4 - Poor. 194 out of 1650 reviews
Rating 2 - Terrible. 283 out of 1650 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Patrice

Travelled with family
Disliked: Amenities
This hotel is under renovation. We stayed on the 6th flr and the ice machine was not working and was told to go to the 5th flr which was being renovated. I had to walk all the end of a long hallway filled with dust and was totally unoccupied to get to it which gave me the creeps. Most of the time, only 2 elevators out of 3 was working and one was being used as a service elevator for construction crew complete with cardboard covering the walls. Parking was not free, paid $10 every day for parking which was just right behind the hotel. Breakfast was at TGIF next door with vouchers they provide you. Our room was dimly lit and the bathroom sink was cracked. The water was being turned off from 11am - 4pm. Not sure if it was due to construction or cost savings. Only saving grace was it was 10 mins to Universal.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Universal Studio, very convenient location, easy parking
Stayed 2 nights in Apr 2025

10/10 Excellent

Lacey

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here due to the shuttle to Universal which was convenient. Our suite was spacious and clean. The room was dated but well appointed, the bathroom needs upgrading. I had to take cold showers, there was only a few minutes of warm water, no real heat. A huge plus was that our room was tidied up every day of our stay! It was so nice to come back to a clean room. Paying to park was a massive letdown too, three nights wound up costing over $80 to park due to the fees associated with the app you’re required to use to park - a lame cash grab that I don’t appreciate. I won’t return due to the bad showers and paying to park nonsense, but if you go…it will be a clean hotel with nice staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Angela

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Not a fan of hidden charges that I did not know about and parking itself.Especially when you first arrive is a right now.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Karla

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Centric
Stayed 2 nights in May 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Pedro, ESTERO

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Need maintenance in the property.
Stayed 1 night in Feb 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Tariro

Stayed 2 nights in May 2025

6/10 Okay

Dagma

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Lia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It's a good very quiet hotel however when I returned to the room they only fixed the bed and changed the towels they didn't clean the floor or change the garbage
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close & convenient to several different shopping malls & Disney which is amazing. Staff was friendly & accommodating! Wish the parking was a bit cheaper & the breakfast via TGIF.
Stayed 2 nights in May 2025

2/10 Terrible

Greismary

Stayed 2 nights in Apr 2025

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was perfect for our family. Carpets need to be redone. Made kids wear shoes because they were pretty icky. However the night crew made up for the staff during the day. Good rapport and customer service. Stayed a full week so got to know them well.
Stayed 5 nights in Apr 2025

6/10 Okay

Lucero

Stayed 1 night in Apr 2025

8/10 Good

Stormie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Plan on coming back

The front staff were wonderful. The bathroom could have been cleaner, it wasn't too bad, but that would be the only complaint I have. Our stay was wonderful, the pool was nice, the shuttle times were great.
Stayed 4 nights in Apr 2025

6/10 Okay

Carina

Travelled with partner
Liked: Cleanliness, staff & service
Stayed here whilst visiting Universal studio resort for 6 days. Check in was easy. Our room had two double beds and an ensuite. The room was a little basic and looked a little bare, we arrived to no running water so informed reception who said its been out all day.. We had planned to just use the hotel as a base to sleep. There was a shuttle to the Universal resort - Only if you had pre booked with the rep downstairs. They had already left the day we arrived so we walked to the park, which was about 25 mins. If you could get a shuttle then they were great, however we did find that 3 per day to the park and 3 return was pretty lacking for the amount of people trying to catch them (serving 3 hotels on route A). The returns were the worst as these were first come, first serve. So a few times we walked back as there just wasn't capacity in the bus. We had paid for breakfast which is held in TGI Friday next door, they were quite friendly (apart from the last day, we were told we had 15mins to eat up).The food was ok, nothing amazing. Our bed was made each day, the towels were replaced, however the dirty ones weren't taken so ended up in a pile. Beds were very comfy and the aircon worked. There wasn't a phone to call reception. The tv signal was very poor, only 5 channels were clear. Saw others using the pool, but didn't use ourselves. Didn't need parking but heard reception say it was $25 a day Overall Ok stay.
Stayed 5 nights in Apr 2025

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I couldn’t wait to get out of this hotel. It was jankity all the way around. One of the elevators was covered in cardboard and we questioned if it was safe to ride, so we didn’t. The hallway to our room smelled musty and the floors and walls looked nasty. The toilet paper roll kept falling because the holders were loose and rusted. We did not get good sleep, because doors were slamming all night long and people were yelling. One night someone banged on our door for no reason. The thermostat was set on 64 but it was hot and muggy in our room.The only good thing I can say is the beds were comfortable and clean.
Stayed 2 nights in Apr 2025

8/10 Good

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Devon

Stayed 3 nights in Apr 2025