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Hyatt Place Orlando/Lake Buena Vista

3.0 star property

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Terrace/patio
Property preview
Restaurant
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

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8688 Palm Pkwy, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (with shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible (with shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub

7.8 out of 10
Good
(10 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(28 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Multiple Beds (High Floor)

8.6 out of 10
Excellent
(86 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(17 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds, Sofa Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Room (2 Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(180 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed with Sofa bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Accessible (2 Queen Beds, Sofa Bed,Roll In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Family Room, Accessible (2 Queen Beds, Sofa Bed,Roll In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room, Accessible (2 Queen Beds, Sofa Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Family Room, Accessible (2 Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(12 reviews)
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(16 reviews)
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (2 Queen Beds, Sofa Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Family Room (2 Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Orlando/Lake Buena Vista

Hotel with free breakfast, near Disney Springs™
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Weekly housekeeping is available.
Hyatt Place Orlando/Lake Buena Vista offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Hyatt Place Orlando/Lake Buena Vista gets high marks from our customers. During your stay, you'll be within walking distance of Disney Springs™. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Orlando/Lake Buena Vista offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the business-friendly Hyatt Place Orlando/Lake Buena Vista. Parking is available for a fee.

This Orlando hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Hyatt Place Orlando/Lake Buena Vista has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 17.63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 17.63 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riu Hotel Orlando
Riu Orlando
Hyatt Place Orlando/Lake Buena Vista Hotel Orlando
Hyatt Place Orlando/Lake Buena Vista Hotel
Hyatt Place Orlando/Lake Buena Vista Orlando
Hyatt Orlando Buena Vista
Hyatt Place Orlando/Lake Buena Vista Hotel
Hyatt Place Orlando/Lake Buena Vista Orlando
Hyatt Place Orlando/Lake Buena Vista Hotel Orlando

Hyatt Place Orlando/Lake Buena Vista Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 729 out of 1420 reviews
Rating 8 - Good. 370 out of 1420 reviews
Rating 6 - Okay. 176 out of 1420 reviews
Rating 4 - Poor. 84 out of 1420 reviews
Rating 2 - Terrible. 61 out of 1420 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the lady that checked us in upon our arrival to the housekeeper we encountered in the elevator and the gentleman that checked us out on departure made this stay outstanding. This was my first stay at this hotel and i found it to be inviting and clean and everyone friendly and professional which is a wonderful thing. Thank you for such an enjoyable stay. If I am ever in the area again I will choose this for my hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff! So friendly! I love the free breakfast! They had someone make waffles every day.
Stayed 4 nights in Aug 2025

2/10 Terrible

Mark, Cairo

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor dining, cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location, with lots of restaurants and shops nearby. The rooms itself are a bit outdated and could be cleaner.
Stayed 1 night in Aug 2025

10/10 Excellent

Monica, Sarasota

Stayed 1 night in Aug 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities
The front desk Johnny R was so helpful and he was so good at solving any problems. Quick thinker. He deserves a raise.
Stayed 3 nights in Aug 2025

6/10 Okay

Oluwakemi

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Average cleaning
Stayed 1 night in Aug 2025

4/10 Poor

magda

Travelled with family
Disliked: Amenities, property conditions & facilities
The wall paper was bubbling up throughout the hotel. The smoke alarm in the lobby was going off continuously. I went to the cafe they have and ordered a cappuccino. They had no regular milk or regular sugar. Their breakfast was not very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Darwin

Stayed 1 night in Sep 2025

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Roberto Jorge, San Isidro

Travelled with family
I would have liked them to clean our room every day and change our towels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was good. The breakfast was delicious.
Stayed 1 night in Aug 2025

2/10 Terrible

Jazmin, Pensacola

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional Rewrite We stayed three nights for our first trip to the area. Unfortunately, the experience did not meet our expectations. The photo representation on Expedia did not reflect the condition of the property. There were signs of water damage, and the building appeared worn and in need of major repairs. The carpet was torn in places, contributing to an overall less-than-ideal environment. The concierge on Saturday morning between 9:00 AM and 10:00 AM was unprofessional and unhelpful. When I raised concerns, there was a heated exchange rather than a constructive resolution. The hotel offers a shuttle service to the parks that is advertised as free. We were informed that sign-ups were needed the day before or at least 30 minutes before the bus departure, and that a guaranteed seating area was available if we arrived 20–30 minutes early. On arrival, the shuttle was late and fully booked, with passengers crowded into a vehicle that was not safe for its capacity. There were instances where 12 people stood, and additional guests were asked to squeeze into the bus. I did not feel this arrangement was safe or appropriate, especially for families with children and infants. The staff member at the concierge desk insisted that the issue was not the hotel’s concern, which added to the frustration. The room did not always provide towels, and we experienced a plumbing issue during our stay. There were multiple complaints from other guests at the front desk about overcharges and
Stayed 3 nights in Aug 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Maricel, Astoria

Travelled with family and small children
Liked: Staff & service, amenities
This hotel was in a great location if you are headed to Disney literally outside the gates, plenty of restaurants around the property as well that you can walk to. The hotel itself is ok the room we had fit all of us but you can tell it needs some TLC lots of dents and the bathroom lock was broken and just needs an upgrade in the bathroom. Overall a good stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Johnny at the front desk was amazing! Thoroughly enjoyed my stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Tracey

Liked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristin, Corvallis

Stayed 3 nights in Aug 2025

6/10 Okay

Rodrequis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed Hyatt Member

This location and some of my recent Hyatt Place stays have really disappointed me. The hotel was in bad condition; wall by elevator lobby was molded and hanging away from rest of wall. Elevators are prehistorically slow and only had 2 for such a busy hotel. Breakfast buffet was more of a snack bar.
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the beds were comfortable. The hallway carpets on the 4th floor needs to be replaced. The walls near the elevator need to be fixed. The bathroom in room 406 needs to be worked on. The shower faucet needs to be repaired.
Stayed 5 nights in Aug 2025

4/10 Poor

Rachel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Upon arrival there there was feces located on the floor in the public restroom. When we were notified our room was inspected and ready, we went up to shower. We found that the bunk beds sheets were never changed from the guests prior. When we asked for this to be changed, the staff originally just left folded, clean sheets on top of the dirty sheets and didn’t remove the dirty sheets. Eventually we were moved to a new, clean room. We were very disappointed with the cleanliness of the hotel. The location was further away from the activities we planned to do. It looked closer online than it was which was also very inconvenient.
Stayed 3 nights in Aug 2025

6/10 Okay

Lorena

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The limitation of the breakfast is that they don't have more variety of food and they don't have the same food every day, the eggs both scrambled and hard boiled are green and runny, the cleanliness of the rooms is not 100% and my room was leaking water.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great,beds were comfortable and staff service was excellent
Stayed 2 nights in Aug 2025