We have a family of 7, and drove from WI. As soon as we walked in the smoke alarm was beeping on a 10 foot ceiling(that I had to disconnect because no one was available), the Xbox one had no controllers, air hockey table had a cut cord, the one bedroom unusable for our son because itâs hard to sleep when there is a light that is impossible to turn off., pool queue that was broken in half but set together to make it look like it was fine, dirty floors, missing light bulbs from lamps, stained sheets, key pad that only worked 80% of the time, the pool area for the community that was shut down for repairs, had salt and pepper shakers along with soap dispensers that were for decoration only as they contained no salt, pepper or soap, no pizza pans, no pizza cutter, no oven mitts, dirty walls, dirty floors (we know this because we found stuff under the couches and beds that were not ours, including 63 cents. Management did send someone over with an Xbox controller, replaced batteries in the key pad which made it worse and locked us out, and made me hang up the smoke alarm because the employee didnât have a ladder. They explained the oasis club as well which was not the water park area close to us. For the money spent vs what we expected was not close to what was advertised and we did have fun but could have been a lot better with a little effort on their part. They didnât really resolve the issues as they will claim they did.