In very beginning I was charged in correctly, still waiting for a refund. Once I arrived at house the front porch was full of trash, front door was opened, dirty floors, dirty towels thrown in closet , and dirty bedding. Wigi and TV did not work. I called several times, had trouble initially getting in contact with someone. Got in on a Mon. It was Wed before someone came out. Also prop. Manager spoke on phone with me Tuesday was suppose to come out the next morning, pro.ised to discount the rate for my troubles, have not heard from him since. Trash was finally picked up on Thur. Wifi was also turned on that day. They did give me free heat for hot tub. VrBo was no help either. I will not be going through them again