Planning ahead.. We called in advance to pay for pool heat.
When we arrived 3 days later - no pool heat.
They did turn the heat on. But never worked correctly.
Then after we left the property, they charged us over $200 for extra cleaning fees. They (Casiola) provided photos of the "damage"
Luckily! We also took photos of the same pre-existing "damage" upon our arrival. We have emailed them our time stamped photos of the pre-existing damage. They have yet to return our money! Casiola in our eyes are thieves.! TAKE PHOTOS OF EVERYTHING once you get to your vacation home. Or they will blame you for everything!
We liked the house, it was very comfortable, spacious and clean. Neighborhood was pretty quiet in our section.
The blinds in the living room need to be replacedâwe couldnât close them for privacy because half of the slats are missing. We had 8 adults and only 9 forksâhow would a group of 12 eat? I think the carpet and couch need a deep, deep cleanâor replacement.
The pool was great, we paid for the heatâit kept the water at a comfortable temp.
For the most part, everything was good. There are a few things that Iâd like to address to make your next guests stay better. Blinds on glass door did not work. Light on microwave out. Lighting in kitchen not very good. Furniture and carpet are dirty! Needs cleaning badly. There are no ceiling fans. No metal utensils for the grill. I purchased some from the dollar store and left them for the next guest. Also we didnât not learn until Sunday that the trash receptacle was the bench out front. We were looking for an actual trash can. Other than that everything else was good!! Thank you.
I have used vrbo a few times for my orlando vacations and i have enjoyed all of them,This one not so much! I am not sure if its because it is a third party, but i will never use casiola ever again! But will continue to use vrbo
Hard to find anything wrong with this one. It was as advertised. The only nuisance was the oven takes forever to get up to temp.
It was very nice after a long day at Disney to come home to a good nights sleep.
This house was just perfect for our stay in Kissimmee, Florida. It was spotless and very tastefully decorated exactly like the pictures. The pool area is great for relaxing and getting some sun. Casiola communication was top notch and prompt. My family and I was very pleased with our stay and would definitely be returning.