We arrived to be told that the rooms we had reserved were not available because we used Expedia to reserve them and all rooms of the type we had reserved and paid for were already rented. We did get different rooms, but no refund; and receipts were refused, again because we had booked via Expedia.
Our room was tidy, but had sticky surfaces and smelled of cigarette smoke. Beds were hard and pillows thin.
Staff was friendly and helpful; and dogs were welcome.
However, we would not want to stay there again and don't recommend it.
Nicht zu empfehlen.Es stank stark ĂŒberall nach Urin und aus der Klimaanlage kam ein FĂ€ulnissgeruch.Abends sollte man die Gegend meiden.Nie nie wieder.
Oh my god, the place reeked of pee smell!ïŒLike really strongïŒAnd cockroaches everywhereïŒWhen I flipped the blanketâboomïŒa freakin' roach was just lying thereïŒSo disgustingïŒNever ever going back there againïŒ Not in a million yearsăă
My stay was absolutely horrendous. The room reeked of cigarette smoke, there was an overwhelming infestation of roaches, and water was dripping from the bathroom ceiling. To make matters worse, the police were on-site, people were smoking right next to my room, and someone had even covered the smoke detector with plastic. That place should be shut downâno human should have to stay there. I had to leave, but fortunately, they agreed to refund the two days.
The employees were helpful. The only thing was that I had to wait for check in. The room was not ready and I arrived almost an hour after the check in time.