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Park Plaza Hotel

3.0 star property

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Photo gallery for Park Plaza Hotel

Lobby sitting area
Point of interest
Reception
Fireplace
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
307 South Park Avenue , Winter Park, FL, 32789
  • Place, Winter Park History Museum
    ‪1 min walk‬
  • Place, Rollins College
    ‪5 min walk‬
  • Place, Morse Museum of American Art
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Front Side Balcony Suite, 1 King

Front Side Balcony Suite, 1 King | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Front Side Balcony Suite, 1 King

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, Multiple Beds

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Honeymoon Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Park Plaza Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Park Plaza Hotel offers 28 accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Winter Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
There are hot springs open between 10:00 AM and 5:00 PM.
The shopping around Park Plaza Hotel gets high marks from our customers. During your stay, you're just a quick walk from Winter Park History Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Winter Park History Museum and 6 minutes on foot from Virginia S. Nelson Rose Garden
  • Train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and limo/town car service.

A computer station is on site and WiFi is free in public spaces. The business-friendly Park Plaza Hotel also features a terrace, a garden, and coffee/tea in common area. You'll have access to the health club at a partner property. Parking is available for a fee.

This 3-star Winter Park hotel is smoke free.

Park Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 40 per night)
  • Street parking available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 9-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Hot spring
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 10:00 AM - 5:00 PM
  • Hot springs water temperature - 22 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 1922
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 28 per day (in/out privileges)
  • Nearby parking fee: USD 40 per night(98 ft away; open 24 hours)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Park Plaza Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Park Plaza
Park Plaza Hotel
Park Plaza Hotel Winter Park
Park Plaza Winter Park
Park Plaza Hotel Hotel
Park Plaza Hotel Winter Park
Park Plaza Hotel Hotel Winter Park

Park Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Please don’t close/tear down this historical place! It’s squeaky and old sure! But so am I and sitting on the balcony people watching is magical. From our honeymoon to holidays! We love it!
Stayed 4 nights in Dec 2025

10/10 Excellent

RICHIE

Stayed 1 night in Dec 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities
Accused of stealing robes. Absolutely ridiculous. Left them on the floor right next to the bathroom. Very rude when i called. Absolutely mortified.
Stayed 1 night in Dec 2025

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic aspect was probably the best part of this hotel, it was much more fun than staying in a chain. The location was also great, loved being able to walk around the area, and having the park across the street was lovely.
Stayed 1 night in Dec 2025

8/10 Good

Shannon, Wellington

Stayed 2 nights in Dec 2025

2/10 Terrible

Leslie

Travelled with family
Disliked: Staff & service, amenities
This is the 1st bad review I have ever posted, since usually if I have a bad experience, I will speak with the management. and not write a bad review, but this was so bad in addition to escalating to their management, I am writing this. The issue started when whoever checked in the room next to us really late in the evening were with friends who wanted to party and they were so loud we were up all night. We called the front desk 3 times during the middle of the night (midnight, 3 a.m. and 4 a.m. and the response was so bad from the front desk that it turned a bad situation much worse. The front desk said to us on the phone at 3 a.m. with an attitude "while you are complaining to me on the phone, I can't be doing anything about it". Then when we called back at 4 a.m. since nothing had been done, he said well a few of the people are leaving now. We were treated so rudely by the front desk that it was hard to comprehend. It was a special getaway with my niece and she was so upset by this since she was the one calling downstairs and spoken to like that, that it really put a damper on our visit. We were exhausted the only full day we had in Winter Park together.
Stayed 2 nights in Dec 2025

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay at the Park again.
Stayed 1 night in Dec 2025

10/10 Excellent

Ranjan, Panama City Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice comfortable clean hotel. It is an antique hotel so naturally old. Could be improved with a little more maintenance but very convenient to shopping and dining. Valet parking only. Would definitely stay here again.
Stayed 1 night in Dec 2025

2/10 Terrible

Ben

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was only a few hundred feet from a train track. And freight trains went through all night long and kept me awake. The desk didn’t warn me about this and when I told them about the problem the next day I was told “it’s freight season” and then had to pay to “upgrade” to a room on the other side of the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marshall, Woodstock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent historical hotel on the famed Park Avenue in Winter Park. Great Location for Dining & Outdoor Activities. Hotel was comfortable and Staff were Friendly & Knowledgeable. Would Highly Recommend This Hotel.
Stayed 3 nights in Nov 2025

4/10 Poor

Regina or Douglas

Liked: Cleanliness, staff & service
Disliked: Amenities
Old, noisy Can you spell RENOVATE
Stayed 1 night in Nov 2025

6/10 Okay

Katie

Travelled with family
Disliked: Amenities, property conditions & facilities
Communication about problems with the water was lacking, though ultimately it was resolved. The carpet on the stairs and upstairs was dirty, but the downstairs was nice. The doors to the balcony are very drafty and the walls are so thin that you can hear a sneeze from another room. It has a quaint aesthetic but is overall a rather uncomfortable stay.
Stayed 3 nights in Nov 2025

8/10 Good

Amy

Stayed 1 night in Nov 2025

6/10 Okay

Luis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Throughout the years we have enjoyed staying here while visiting Winter Park. This time we found the hotel condition tired. The hotel needs much better care. Our room needs painting and upgrading beat up furniture, floors, bathroom. My wife and I agree this was probably our last time staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Miramar

Liked: Cleanliness, amenities, property conditions & facilities
Stay was excellent. Staff was wonderful. Very nostalgic hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Helpful Staff
Stayed 1 night in Nov 2025

6/10 Okay

joy

Disliked: Cleanliness, staff & service, amenities
Positives-location can’t be beat. Negatives-run down, needs new carpeting, needs new everything. It’s a hot mess. Even the bellman walked us to our room but never offered to take my bag. Just not up to snuff. Alfond Inn is way to go spend the extra $100 if you can.
Stayed 1 night in Nov 2025

10/10 Excellent

Joao, Marietta

Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful old place. Great concierge & location (minus the train whistles). Comfy room and bed. There were self-tanner handprints in my shower and the balcony was too dusty/dirty to sit on. Not a lot of natural light. REALLY thin walls.
Stayed 1 night in Nov 2025

4/10 Poor

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was very loud noise above the bathroom that kept us awake. The maintenance team could not repair it.
Stayed 1 night in Nov 2025

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Staff & service, amenities
Room was not ready at 3pm
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old time, charm, friendly & interested staff set in beautiful Winter Park, Florida. We enjoyed our time and will definitely be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Ivan

Stayed 2 nights in Nov 2025

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities
Great setup, honeymoon suite! Lovely and location great!!
Stayed 1 night in Nov 2025