We ordered a high chair for the house, but they gave us a stroller instead. I called multiple times. They never fixed the mistake so I gave up. When I called after the trip to get reimbursed for the high chair they never gave us, Jeeves property management gave us the run around. I still havenât received a refund weeks later. This was surprising and disappointing because before the trip, they were very responsive to all my questions.
The House is very clean and beautiful with cool theme rooms. It has a fantastic splash pad for little kids. Unfortunately, the house borders a main road with no privacy while using the pool. The house comes with access to the community water park, which is amazing! The house is a very short walk to the restaurant (which had surprisingly good food) and the water park. The pina coladas at the pool bar were delicious as well.