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Orlando Palms Hotel

2.5 star property

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Photo gallery for Orlando Palms Hotel

Lobby
Outdoor pool, open 9 AM to 10 PM, pool loungers
Outdoor pool, open 9 AM to 10 PM, pool loungers
Lobby sitting area
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
8601 S Orange Blossom Trl, Orlando, FL, 32809
  • Place, Florida Mall
    ‪8 min walk‬
  • Place, Crayola Experience
    ‪19 min walk‬
  • Place, AMF Sky Lanes
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, Accessible

Premium bedding, down duvets, pillow-top beds, desk

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Premium bedding, down duvets, pillow-top beds, desk

Standard Double Room

7.6 out of 10
Good
(153 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room

8.0 out of 10
Very good
(177 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Single Room, Accessible

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, Accessible

7.6 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Orlando Palms Hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a TV in a common area are on-site. Housekeeping is available on request.
Orlando Palms Hotel offers 128 air-conditioned accommodations with a hairdryer and free toiletries. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Orlando Palms Hotel. During your stay, you're just a quick walk from Florida Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Florida Mall and 8 minutes from Universal Orlando Resort
Orlando Palms Hotel offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Orlando Palms Hotel also features multilingual staff, a television in common area, and a lift. Free self parking is available.

This Orlando hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 100 mi (161 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Florida Mall Hampton Inn
Ramada Orlando Florida Mall Hotel
Hampton Inn Hotel Florida Mall
Hampton Inn Florida Mall Hotel
Hampton Florida Mall
Ramada Wyndham Orlando Florida Mall Hotel
Ramada Wyndham Florida Mall Hotel
Ramada Wyndham Orlando Florida Mall
Ramada Wyndham Florida Mall
Ramada Orlando Florida Mall
ORLANDO PALMS HOTEL Hotel
ORLANDO PALMS HOTEL Orlando
ORLANDO PALMS HOTEL Hotel Orlando
The London Orlando at the Florida Mall
Ramada by Wyndham Orlando Florida Mall

Orlando Palms Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1230 out of 2565 reviews
Rating 8 - Good. 486 out of 2565 reviews
Rating 6 - Okay. 338 out of 2565 reviews
Rating 4 - Poor. 168 out of 2565 reviews
Rating 2 - Terrible. 343 out of 2565 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Louis

Stayed 2 nights in Jan 2026

10/10 Excellent

Breider

Liked: Cleanliness
Stayed 2 nights in Jan 2026

8/10 Good

Johnny

Stayed 9 nights in Dec 2025

2/10 Terrible

Chelsey

Stayed 1 night in Dec 2025

6/10 Okay

nabile

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge, Apopka

Stayed 1 night in Jan 2026

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit warm couldn’t turn the heat off but didn’t request help either. Comfortable bed clean room good price
Stayed 1 night in Dec 2025

10/10 Excellent

Gadiel

Liked: Cleanliness
Verry good
Stayed 1 night in Dec 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness
The room was dirty, the sink had no stop in it, the shower unit moved on the wall. Looks like something from space, no hot water for two days. Refrigerator did not work wasn’t cold. Behind the TV there was food on the ground dirt behind the bed. The first room we went into the light didn’t work in the bathroom over the sink. Then the staff changed us to another room. The cleaning chemicals was very strong. That’s all you could smell even smelled in my clothes. Side door on building did not lock safety issue. not a good way to operate a hotel. Obviously the only thing that they care about is making money not what the condition of the hotel is like.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rui, Los Angeles

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandro, Dorchester

Stayed 1 night in Dec 2025

10/10 Excellent

Antonio Luis

Room pretty clean. Sta
Stayed 6 nights in Dec 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities
Baby was amazing as usual. All quite smooth
Stayed 1 night in Dec 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unacceptable Conditions & Terrible Housekeeping Unfortunately, my stay at Orlando Palm Hotel was one of the worst hotel experiences I have ever had. I understand this is not a luxury hotel — however, there is absolutely no excuse for the unsanitary conditions and extremely poor housekeeping service. From the very first day: • The room had an overwhelming and unbearable odor, a mix between urine and curry, so strong that even air fresheners had no effect. • The bathtub was dirty, clearly not cleaned after the previous guests. • Housekeeping service is practically nonexistent: – They bring clean towels but do not pick up the dirty ones. – They do not make the bed or clean the room at all. – Basic cleaning and restocking simply do not happen. Sleeping in a room that smells bad, is dirty, and receives no proper cleaning is not just an inconvenience — it is a serious health concern. This hotel does not only need renovation; it urgently needs proper sanitation control and supervision of its housekeeping staff. I absolutely do not recommend this hotel. There are many better options in Orlando for the same price — or even less.
Dirty bathtub, clearly news not clean before other customer enter to the room.
Stayed 5 nights in Dec 2025

4/10 Poor

Chau

Travelled with family
Disliked: Cleanliness, amenities
While check-in was fine and the lobby looked welcoming, the room was in poor condition. There was no chair, no microwave, no options for charging outlets, and the walls had peeling and stained paint. The bathroom faucet knob was broken, the vent was dusty, the towel rack was rusted, the wooden door was chipped, and the sink counter was damaged. Since we were flying out in the morning, we decided to stay for the night. When we tried the shower, there was no hot water at all, so we requested a room change. Unfortunately, the new key we were given didn't work, and we had to go back downstairs again for the fourth time to get another one. The second room was slightly better, at least it had a chair but overall, this was probably the worst hotel experience we had during our entire week-long vacation. The hotel has to do better. Pictures were taken. Rating can be close to a 1 but I’ll give a 2.
Stayed 1 night in Dec 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to update all the Rooms and clean all better
Stayed 1 night in Dec 2025

4/10 Poor

Eric

Stayed 3 nights in Dec 2025

6/10 Okay

Robert, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Air conditioning made too much noise and we had no hot water, nice staff and amenities.
Stayed 1 night in Dec 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
While the physical shape of the hotel was okay, the roof leaked badly when it rained in the stairwell on the second floor beyond the elevator. It took 4 days to repair the electrical circuit the gymnasium. The hot tub by the swimming pool was inaccessible. The staff was above reproach with special mention for Eli as he was very professional and kind. A personality not easily forgotten!
Stayed 17 nights in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and wonderful customer service! They couldn’t offer an early check in however did have a beautiful lobby with comfortable couches and tables. Staff allowed us to leave our bags in a locked room while we went to eat. Hotel was clean. Thank you
Stayed 3 nights in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Very Comfortable ,Staff was friendly. super clean would stay again
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Disliked: Amenities
You get what you pay for. Bad neighborhood.
Stayed 1 night in Dec 2025

2/10 Terrible

Jared

Stayed 1 night in Dec 2025