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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Terrace/patio
Aerial view
Full-sized fridge, microwave, oven, stovetop
American cuisine, pool views
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪7 min walk‬
  • Place, CoCo Key Water Resort
    ‪10 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(83 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(111 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with free parking, near Universal Orlando Resort
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Westgate Palace Hotel / Universal / I-Drive's great location gets high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy American cuisine at Drafts Sports Bar & Grill, a delicatessen with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from CoCo Key Water Resort and a 3-minute drive from Universal Orlando Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Westgate Palace Hotel / Universal / I-Drive offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Drafts Sports Bar & Grill – This poolside delicatessen specialises in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1215 reviews
Rating 8 - Good. 244 out of 1215 reviews
Rating 6 - Okay. 103 out of 1215 reviews
Rating 4 - Poor. 34 out of 1215 reviews
Rating 2 - Terrible. 51 out of 1215 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Melanie

Disliked: Cleanliness, amenities
Staff support was lacking, they were not helpful at all. We were at the parks all day ubering everywhere bc their shuttle wasn’t available and get back to the hotel to find there is no water available for guests to purchase. All of the vending machines were empty our entire stay. We couldn’t get water from Starbucks bc they were closed. It seems like a small thing but the staff was like oh well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose Osvaldo, Wood dale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great location everything is close by.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kaitlyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 2 nights in Oct 2025

10/10 Excellent

Dayana

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Neana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 2 nights in Nov 2025

10/10 Excellent

princess

Travelled with family
Liked: Cleanliness, staff & service, amenities
The door wouldn’t lock. But maintenance recovered it in a swift manner. The rooms were very cleaned and spacious!
Stayed 2 nights in Oct 2025

8/10 Good

Rosie, Mobile

Liked: Cleanliness, amenities, property conditions & facilities
Clean room-washer-dryer
Stayed 3 nights in Oct 2025

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 14 nights in Oct 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room, just wish the wifi was a little better in the hotel. No complaints about the suite itself. Clean, safe and plenty of privacy
Stayed 4 nights in Oct 2025

10/10 Excellent

John Robert, Vallejo

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

6/10 Okay

jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hidden mandatory resort fees was a let down when arriving to the place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelli

Stayed 2 nights in Oct 2025

10/10 Excellent

Angel Wilson

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
everything was clean at all times and all staff were friendly
Stayed 5 nights in Oct 2025

2/10 Terrible

Vanessa

Liked: Staff & service
Disliked: Cleanliness, amenities
Room wasn’t clean. Gym was not sanitary. With the high resort fees you think it be very clean!
Stayed 3 nights in Oct 2025

8/10 Good

Yamile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good size. Had a great view. It was like having a small condo with everything you need. Staff was unbelievably awesome. Marilyn, the front desk who checked us in took care of us throughout the whole duration and was absolutely fantastic. Facility lacked activities for kids but if you want something quiet, safe, and roomy this is the place. Would definitely recommend this place.
Stayed on the lake side. Night view was spectacular too. Felt like a bit of Vegas
Stayed 5 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Not many amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Arlette

Stayed 2 nights in Oct 2025

10/10 Excellent

Ramon

Stayed 2 nights in Oct 2025

10/10 Excellent

Cassandra

Stayed 3 nights in Oct 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The shuttle to universal parks were definitely a great factor for us.
Stayed 4 nights in Oct 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room Downside was the dryer didn’t work and I didn’t know until I had already washed a load of clothes
Stayed 2 nights in Oct 2025

10/10 Excellent

Dayana

Stayed 4 nights in Oct 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Overall it was okay. I appreciated having a stackable washer and dryer and 2 seperate bedrooms and bathrooms. I did not, however, sleep well any of the 4 nights. The pillows were really puffy and the walls must be paper thin. I heard our lovely neighbors at all hours of the night. I heard doors shut, laughing, talking, the tv, toilet flushing.
Stayed 4 nights in Oct 2025