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Sotetsu Grand Fresa Osaka - Namba

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Osaka - Namba

Daily buffet breakfast (JPY 1800 per person)
Exterior
Reception
Interior detail
Superior Double Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu, 542-0073
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪3 min walk‬
  • Place, Dotonbori Glico Sign
    ‪5 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Triple Room Non-Smoking For 3 person

Soundproofing, free WiFi, bed sheets

Triple Room Non-Smoking For 3 person

8.6 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 5
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Non-Smoking For 2 person

Standard Double Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets

Standard Double Non-Smoking For 2 person

8.0 out of 10
Very good
(39 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Non-Smoking For 1 person

Standard Single Non-Smoking For 1 person | Soundproofing, free WiFi, bed sheets

Standard Single Non-Smoking For 1 person

8.6 out of 10
Excellent
(37 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Twin Non-Smoking For 2 person

Economy Twin Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 2 person

8.4 out of 10
Very good
(20 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 2 person

9.0 out of 10
Wonderful
(15 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Non-Smoking For 1 person

Standard Double Non-Smoking For 1 person | Soundproofing, free WiFi, bed sheets

Standard Double Non-Smoking For 1 person

8.8 out of 10
Excellent
(21 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Economy Double Non-Smoking For 2 person

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 1 person

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of the House for 2 People (Room selected at check-in), Non Smoking

Soundproofing, free WiFi, bed sheets

Run of the House for 2 People (Room selected at check-in), Non Smoking

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Run of the House for 1 Person (Room selected at check-in), Non Smoking

Run of the House for 1 Person (Room selected at check-in), Non Smoking | Soundproofing, free WiFi, bed sheets

Run of the House for 1 Person (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Single Bed OR 2 Single Beds

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  • Air-conditioning
  • Breakfast available
  • Laundry room
4.5 out of 5, Wonderful, 1,001 reviews
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About this property

Sotetsu Grand Fresa Osaka - Namba

Hotel with a restaurant, near Tsutenkaku Tower
Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Sotetsu Grand Fresa Osaka - Namba. During your stay, you're just a quick walk from Dotonbori. Free WiFi in public areas, a restaurant and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at MASSE DINING
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Osaka Museum of History and a few minutes from Tsutenkaku Tower
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Osaka - Namba.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
MASSE DINING – This restaurant specialises in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 1,800 per person
  • A restaurant

Restaurants on site

  • MASSE DINING

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka

Sotetsu Grand Fresa Osaka - Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1223 out of 2306 reviews
Rating 8 - Good. 681 out of 2306 reviews
Rating 6 - Okay. 279 out of 2306 reviews
Rating 4 - Poor. 78 out of 2306 reviews
Rating 2 - Terrible. 45 out of 2306 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2025

4/10 Poor

Carson

Disliked: Amenities
ABYSMAL air conditioning. I was sweating heavily every night in early November.
Stayed 3 nights in Oct 2025

2/10 Terrible

Rosario

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff are unfriendly. Room temperature was uncomfortable and room cleanliness is lacking
Stayed 1 night in Oct 2025

2/10 Terrible

PHUONG N

Stayed 1 night in Oct 2025

6/10 Okay

Kim

Stayed 4 nights in Oct 2025

8/10 Good

Richard Owen, Everett

Travelled with partner
Liked: Cleanliness, amenities
This is a large hotel with many tour groups trying to use the facilities at the same time which was a little troublesome. The hotel is well located and the room was clean.
Stayed 2 nights in Oct 2025

8/10 Good

Asif

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but very small room
Stayed 2 nights in Oct 2025

8/10 Good

Cristy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean and staff are nice. Just wish the check out time is not 10am
Stayed 4 nights in Oct 2025

10/10 Excellent

Joyce

Stayed 3 nights in Oct 2025

6/10 Okay

Stephany

Liked: Cleanliness, staff & service
The location is great if you are looking for
Stayed 3 nights in Oct 2025

8/10 Good

joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Room is small but clean same with washroom. I would love if there are hooks to hang bags and other stuff as there are no closets. Overall, we enjoyed our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the breakfast buffet had a good variety of options for a reasonable price. The hotel’s location was very convenient for food and shopping nearby. Staff was very kind and helpful. Extra amenities such sleep clothes, lotions, toothbrushes etc. were available. I would definitely book a room here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Diel Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel if you want something that is near Dotonbori.
Stayed 3 nights in Oct 2025

8/10 Good

Jamie

Stayed 4 nights in Oct 2025

4/10 Poor

Elaine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was a real disappointment, we use this hotel chain in Tokyo so thought we would stick with what we know. The hotel was dirty, noisy and tired. The reception was unhelpful with a problem with the refrigerator in the room that was not working. Very impersonal service. Would not visit this hotel again.
Stayed 6 nights in Oct 2025

8/10 Good

Glacy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Small room but close to lots of street food
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station, and very convenient location!
Stayed 9 nights in Sep 2025

8/10 Good

Rensan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value and Convenient Location

The place was above average and definitely worth the money. Staff were friendly and helpful, even with queries after our stay. The room was clean, though it could have been a bit more cosy. Great location with lots of shops nearby. Overall, a nice stay while in Osaka.
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was good, getting there early is a long wait. Near Dotonburi was great. Namba walk (underground outlet store in subway) was great to find food. Restaurant's are tourists spots so it can get pricey but overall its a great hotel spot with like 2-3 min walk to train station and 6-7 mins to an elevator to help with luggage and strollers.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chaise

Stayed 5 nights in Jun 2025

8/10 Good

Ky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1) One block away from subway entrance, indoor walkway with many shops and restaurants, and Dotonbori. 2) Steps away from drug store, restaurants, and convenience store. 3) Buffet breakfast selection and drinks were good with Japanese and Western options. 4) Room size, quality and cleanliness were good for the price paid. Cons: 1) Room was a bit noisy being close to Dotonbori. 2) Hotel room washroom toilet consistently left a musky smell and was likely from pipes.
Stayed 6 nights in Jun 2025

10/10 Excellent

MARIA RITA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación y el desayuno con opciones para diferentes gustos.
Stayed 2 nights in Oct 2025

8/10 Good

Su-Mee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 minutes from Dotonbori. Lots of shopping and eating options and within 3 minute walk from train station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kaikai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, very convenient. Check in check out was quick and easy!
Stayed 2 nights in Oct 2025