Coffee/tea in a common area, concierge services and laundry facilities are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe.
Hotel Emma offers 18 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.
Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Emma. During your stay, you're just a quick walk from Stadsmuseum. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services. This property offers pet-friendly amenities, such as food and water bowls.
Free buffet breakfast served daily
Free WiFi
Amenities include newspapers, a front desk safe and laundry facilities
On-site recreation includes bicycles to rent
Steps from Stadsmuseum and 4 minutes on foot from Ostersund Town Hall
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls
Free breakfast is available daily. Public spaces have free WiFi. Hotel Emma also features a terrace, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property.
This 3-star Östersund hotel is smoke free.
Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
Coffee and tea in common areas
Things to do
Bicycle rentals
Family friendly
Cot (surcharge)
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Refrigerator
More
Desk
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open Monday - Friday (6 AM - 8:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.
Access methods
Staffed front desk
Pets
Pets: SEK 135 per pet, per night
Only dogs are allowed
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for SEK 375.0 per day.
Cots (infant beds) are available for SEK 75 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: SEK 135 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: SEK 75 per night
Rollaway bed fee: SEK 375.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
Monday - Friday: 6 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number CHE-115.256.336
We should mention
Children stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.