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Biwako Hanakaido

3.5 star property

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Hot springs
Japanese-Western Style Room with Open-Air Bath | Bathroom | Shower, free toiletries, hair dryer, bidet
Japanese-Western Style Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi
Courtyard
Public bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
1-3 1-Chome, Ogoto, Otsu, Shiga-ken, 520 0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Kiyomizu Temple
    ‪29 min drive‬
  • Place, Kawaramachi Street
    ‪33 min drive‬

Room options

View all photos for Japanese-Western Style Special Suite with Open-Air Hot spring Bath

Japanese-Western Style Special Suite with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Special Suite with Open-Air Hot spring Bath

  • 96 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese-Western Style Room with Open-Air Hot spring Bath

Japanese-Western Style Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room with Open-Air Hot spring Bath

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese-Western Style Room with Open-Air Bath

Japanese-Western Style Room with Open-Air Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room with Open-Air Bath

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese-Western Style Room

Japanese-Western Style Room | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room

9.6 out of 10
Exceptional
(4 reviews)
  • 61 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room 10 tatami

Japanese Style Room 10 tatami | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese Style Room 10 tatami

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room 8 tatami

Japanese Style Room 8 tatami | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese Style Room 8 tatami

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Twin Room with Open-Air Hot spring Bath

Twin Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Twin Room with Open-Air Hot spring Bath

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, soundproofing, rollaway beds, free WiFi

Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room With An Open-Air Hot Spring Bath

In-room safe, soundproofing, rollaway beds, free WiFi

Twin Room With An Open-Air Hot Spring Bath

  • Sleeps 2
  • Free Wi-Fi

View all photos for Japanese-Western Standard Suite With An Open-Air Hot Spring Bath

In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Standard Suite With An Open-Air Hot Spring Bath

  • Sleeps 6
  • Free Wi-Fi

View all photos for Japanese-Western Style Special Suite With Open-Air Hot Spring Bath

In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Special Suite With Open-Air Hot Spring Bath

  • Sleeps 4
  • Free Wi-Fi

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About this property

Biwako Hanakaido

This smoke-free hotel features 2 restaurants, a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk and a library.
Biwako Hanakaido offers 43 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Otsu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. A variety of treatment therapies are provided, including aromatherapy. Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Biwako Hanakaido. During your stay, you're just a quick walk from Ogoto Onsen. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at Ramupu
  • Japanese breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • On-site recreation includes hot springs and a sauna
  • Steps from Ogoto Onsen and a 3-minute drive from Lake Biwa
Biwako Hanakaido offers its guests hot springs and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a vending machine, and multilingual staff are also featured at Biwako Hanakaido. Self parking is free.

This 3.5-star Otsu hotel is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 7 AM to 9:30 AM.
Ramupu – This restaurant specialises in Japanese cuisine.
Biwa Roman – This restaurant specialises in Japanese cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Biwa Roman
  • Ramupu

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Hot springs
  • Massage
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2500 for adults and from JPY 2000 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Biwako Hanakaido
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu

Biwako Hanakaido Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 192 out of 271 reviews
Rating 8 - Good. 68 out of 271 reviews
Rating 6 - Okay. 8 out of 271 reviews
Rating 4 - Poor. 2 out of 271 reviews
Rating 2 - Terrible. 1 out of 271 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities
Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, property conditions & facilities, room comfort
Balcony was great and entire room was super clean, great staff as well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

HOK

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ryokan - impecable
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Was a happy stay!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcoming and great staffs
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Lon Lee

Liked: Cleanliness, amenities, property conditions & facilities
This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
Stayed 1 night in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden by restaurant
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Porsche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent service with hostess, wonderful dinner set with Chef.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Everything was very comfortable and food was delicious. Baths are very nice and view of the lake is lovely. Would do again in the future
Stayed 1 night in Mar 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

TIANYIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in-door hot spring is absolutely 10 out of 10.
Verified

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Japanese authenic culture and service from time of arrival to room decoration. Best of all the yukata , dinning a d breakfasts with authentic Japanese dishes. The staff and hospitality are exceptional!!!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience of a traditional ryokan. Super friendly staff, and a kids friendly place. As a foreigner you have to be prepared to eat fish and miso soup with tofu for breakfast.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities
everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Verified

10/10 Excellent

Yichun

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful meals and Owen
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Makana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

CHAN THONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Teddy

Liked: Staff & service, property conditions & facilities
Top notch ryokan, highly recommended. Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station. Includes an onsen and massage service as well. The room was very spacious, clean and comfortable. The meals delicious. The staff extremely friendly and helpful. Very nice experience while in Kyoto.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are very helpful, can speak fluent English. the room is clean and nice the omi beef is yummy. great experience