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Fairfield Inn & Suites by Marriott Ottawa Kanata

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Ottawa Kanata

Exterior
Lobby
Hypo-allergenic bedding, down duvets, pillow-top beds, desk
27-inch LCD TV with cable channels, TV, pay films
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
578 Terry Fox Drive, Ottawa, ON, K2L 4G8
  • Place, Bell Sensplex
    ‪7 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪20 min walk‬
  • Place, Canadian Tire Centre
    ‪20 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(47 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Fairfield Inn & Suites by Marriott Ottawa Kanata

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Ottawa Kanata offers 98 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 27-inch LCD televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Fairfield Inn & Suites by Marriott Ottawa Kanata gets good marks from our customers. During your stay, you're just a quick walk from Bell Sensplex. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes on foot from Bell Sensplex and a 2-minute drive from Canadian Tire Centre
Fairfield Inn & Suites by Marriott Ottawa Kanata offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Fairfield Inn & Suites by Marriott Ottawa Kanata. Free self parking is available.

Smoking is allowed in designated areas at this Ottawa hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Ottawa West
Country Inn Carlson Ottawa West
Fairfield Inn Marriott Ottawa Kanata Hotel
Fairfield Inn Marriott Ottawa Kanata
Fairfield Inn Suites by Marriott Ottawa Kanata
Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel
Fairfield Inn & Suites by Marriott Ottawa Kanata Ottawa
Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel Ottawa

Fairfield Inn & Suites by Marriott Ottawa Kanata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1024 reviews
Rating 8 - Good. 234 out of 1024 reviews
Rating 6 - Okay. 62 out of 1024 reviews
Rating 4 - Poor. 25 out of 1024 reviews
Rating 2 - Terrible. 23 out of 1024 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kiera

Stayed 1 night in Aug 2025

10/10 Excellent

Susannah

Stayed 3 nights in Aug 2025

10/10 Excellent

Faizan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and reception desk. Rooms are clean and everything you need is available.
Stayed 1 night in Aug 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good!
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious, clean room, friendly staff on check-in, quiet, good breakfast with lots of variety. The only elevator in the building not functioning at both breakfast and checkout times with no assistance offered with luggage. A number of seniors on higher level floors
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe. Recommend 100%
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Clean
Stayed 1 night in Aug 2025

8/10 Good

Tibor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pool was very small with shallow end of 3 ft and deep end of 4 ft!! As well, found it very unusual that we were told that the rooms are cleaned only every other day??!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Yongfeng

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

Lovely

From start to finisg stay was fluid just 1 minor complaint. Bed was too firm.
Stayed 1 night in Aug 2025

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and good continental breakfast. Conveniently located near shopping areas and highway access.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great staff. Great breakfast (oatmeal toppings were terrific!) Exercise room could have better free weights for women. (I.e 12.5 or at least 15s) nice touch for towels and brita water in exercise room!!! Cable machine needs servicing.
Stayed 1 night in Aug 2025

10/10 Excellent

OMAR, Montreal

Liked: Amenities, property conditions & facilities
Recomedable!
Stayed 1 night in Aug 2025

10/10 Excellent

mohammad jan

Liked: Cleanliness, staff & service, property conditions & facilities
Quit and good service
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Travelled with partner
We’ve stayed at this hotel a few times and have always been treated extremely well. Tonight we were fortunate enough that the hotel wasn’t full so got an upgrade which was greatly appreciated. We will definitely be back
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Staff were friendly prompt and helpful.. smiling and welcoming us. It is a lovely building and the physical layout and rooms very comfortable and clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

NICKSON, Montreal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and a plaisant stay
Stayed 1 night in Aug 2025

10/10 Excellent

Williamsamrach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the continental breakfast, staff were really friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel very much
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay with comfortable beds, clean hallways, friendly staff and good breakfast. Breakfast had cereals, yogurt, bread, bagel, muffins, fruits, scrambled eggs, bacon, oatmeal, juices, coffee and much more.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Stayed there after à concert.
Stayed 1 night in Jul 2025