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Hilton Garden Inn Ottawa Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Breakfast, lunch, dinner served; international cuisine
Exterior
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, EY Centre
    ‪7 min walk‬
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, Canadian Tire Centre
    ‪27 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Fully accessible w/ bathtub

Down duvets, desk, blackout curtains, soundproofing

King Fully accessible w/ bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Wheelchair accessible w/ roll in shower

Down duvets, desk, blackout curtains, soundproofing

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible w Roll in shower

Down duvets, desk, blackout curtains, soundproofing

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

Down duvets, desk, blackout curtains, soundproofing

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Two Queen Room with SofaBed

Down duvets, desk, blackout curtains, soundproofing

Two Queen Room with SofaBed

  • Sleeps 4

View all photos for Premium Two Queen Room with Sofa Bed

Down duvets, desk, blackout curtains, soundproofing

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom | Free toiletries, hair dryer, towels, soap

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Deluxe w/ walk in shower

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Room with Bathtub

Down duvets, desk, blackout curtains, soundproofing

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Suite w/ Living room

1 King Suite w/ Living room | Down duvets, desk, blackout curtains, soundproofing

1 King Suite w/ Living room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite | Down duvets, desk, blackout curtains, soundproofing

1 King Boardroom suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe w/ bathtub

1 King Deluxe w/ bathtub | Living area | 50-inch LCD TV with satellite channels, TV

1 King Deluxe w/ bathtub

9.0 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Standard w/ bathtub

Down duvets, desk, blackout curtains, soundproofing

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(115 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub | Down duvets, desk, blackout curtains, soundproofing

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(83 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Hearing Accessible

Down duvets, desk, blackout curtains, soundproofing

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Deluxe w bathtub

Down duvets, desk, blackout curtains, soundproofing

2 Queen Deluxe w bathtub

9.0 out of 10
Wonderful
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room With Walk-in Shower

Down duvets, desk, blackout curtains, soundproofing

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

View all photos for Deluxe Corner Room With 1 King Bed And Bathtub

Down duvets, desk, blackout curtains, soundproofing

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

View all photos for Deluxe King Room With Walk In Shower

Down duvets, desk, blackout curtains, soundproofing

Deluxe King Room With Walk In Shower

  • Sleeps 4

View all photos for Boardroom, Suite, King Bed

Down duvets, desk, blackout curtains, soundproofing

Boardroom, Suite, King Bed

  • Sleeps 4

View all photos for Two Queen Room

Down duvets, desk, blackout curtains, soundproofing

Two Queen Room

  • Sleeps 4

View all photos for Conference Suite

Down duvets, desk, blackout curtains, soundproofing

Conference Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Down duvets, desk, blackout curtains, soundproofing

One Bedroom Suite

  • Sleeps 2

View all photos for King Room with SofaBed

Down duvets, desk, blackout curtains, soundproofing

King Room with SofaBed

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Roll in Shower

Down duvets, desk, blackout curtains, soundproofing

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Bathtub

Down duvets, desk, blackout curtains, soundproofing

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

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Reception
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4.5 out of 5, Wonderful, 1,919 reviews
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About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with fitness centre and 24-hour front desk
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Housekeeping is available on request.
Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Hilton Garden Inn Ottawa Airport's great location gets high marks from our customers. During your stay, you're just a quick walk from EY Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • Just a 5-minute drive from Rideau Canal and 7 minutes from Carleton University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square metres) and includes a conference centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to February 5 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from 11 April 2024 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1238 out of 2123 reviews
Rating 8 - Good. 554 out of 2123 reviews
Rating 6 - Okay. 169 out of 2123 reviews
Rating 4 - Poor. 92 out of 2123 reviews
Rating 2 - Terrible. 70 out of 2123 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Racheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room. Restaurant closes at noon on Saturdays.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lenard

Travelled with family
Liked: Amenities, property conditions & facilities
Comfy bed quiet and cozy
Stayed 1 night in Sep 2025

8/10 Good

Nebie

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff/customer service; from Aduke and Mo
Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how big the room was a lot of space to move around. Very clean, comfy beds and pillows! Great room:)
Stayed 1 night in Sep 2025

2/10 Terrible

Bruno

Stayed 1 night in Sep 2025

10/10 Excellent

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra in- och utcheckning, rent och snyggt, trevlig personal, utmärkt restaurang, men transport till och från flygplatsen fungerade sämre.
Stayed 1 night in Sep 2025

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport but close to airport parkway so fairly easy to get to downtown Ottawa. Nice, clean, big rooms and excellent service.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

I-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and quiet.
Stayed 1 night in Sep 2025

2/10 Terrible

Myles

The staff were horrible. I would never ever ever stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

8/10 Good

Brent

Stayed 1 night in Sep 2025

10/10 Excellent

BILL

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick, Ottawa

Travelled with partner
Liked: Staff & service
Great location to the airport and convenient shuttles The front desk staff was amazing! I didn't catch her name, but she was vivacious and incredibly personable and helped us out greatly. The lighting was very white and sterile in the bar/restaurant area making it not very inviting. The room was a good size, again the lighting was too white. Switching to 2700 Kelvin LEDs would make it much cozier. Also, the room we had needed to be aired out. It was very stale smelling. Otherwise the room was very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Location
Stayed 2 nights in Jul 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to a family member who lives in the area
Stayed 1 night in Sep 2025

8/10 Good

Judy-Ann

Travelled with family, Travelled with pets
Liked: Amenities
Pet friendly is a plus in our book
Stayed 1 night in Sep 2025

10/10 Excellent

Ma Kristel Charm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Over all good stay. Good service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Noah

Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Was a bit disappointed with the room but I think it was because of the construction. The shower had no pressure it took forever to wash my hair. The TV also didn’t work properly it kept shutting off every 3-5 minutes. We were just there for a night and left early in the morning so the room did the trick.
Stayed 1 night in Sep 2025

10/10 Excellent

Lana

Stayed 2 nights in Sep 2025

8/10 Good

JUSTIN

Stayed 2 nights in Sep 2025