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Hyatt Place Ottawa West

3.0 star property

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Photo gallery for Hyatt Place Ottawa West

Indoor pool
Lobby sitting area
Bar (on property)
Bar (on property)
Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪18 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(169 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds

9.4 out of 10
Exceptional
(150 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(60 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,136 reviews
The price is CHF 112
includes taxes & fees
10 May - 11 May
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About this property

Hyatt Place Ottawa West

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Ottawa West gets good marks from our customers. During your stay, you'll be close to Canadian Tire Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 9 minutes by car from Canadian Tire Centre and 14 minutes from Rideau Canal
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square metres) and includes conference space. The business-friendly Hyatt Place Ottawa West also features multilingual staff, coffee/tea in common area, and a television in common area. Self parking is free.

This 3-star Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market – This café specialises in American cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1308 out of 1925 reviews
Rating 8 - Good. 436 out of 1925 reviews
Rating 6 - Okay. 95 out of 1925 reviews
Rating 4 - Poor. 42 out of 1925 reviews
Rating 2 - Terrible. 44 out of 1925 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

SALIM

Liked: Cleanliness, amenities
Friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Valerii

Stayed 1 night in Jan 2026

4/10 Poor

Folashade

Liked: Cleanliness, amenities, property conditions & facilities
The fire alarm went on throughout the morning, I could not shower, no breakfast, my items were inside the room, i have to go and buy clothes to wear for my meetings. My day was messed up.
Stayed 1 night in Jan 2026

2/10 Terrible

Nareen

Stayed 1 night in Jan 2026

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Check in went well after some minor delays, but the staff were extremely helpful and informative.
Stayed 1 night in Jan 2026

10/10 Excellent

DION

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
perfect thanks...good breakfast as well
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond, Kebaowek

Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Stayed 1 night in Dec 2025

10/10 Excellent

Isabelle

Stayed 1 night in Jan 2026

4/10 Poor

Anne

Stayed 1 night in Jan 2026

8/10 Good

Kelli

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
nothing notably wrong.
Stayed 1 night in Jan 2026

8/10 Good

Lise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room met our needs and the staff was courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, up to date, nice bathrooms, sufficient parking and quick check in and check out. I would stay at this hotel again.
Stayed 1 night in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, amenities
Spacious very clean rooms and the bed was like a cloud
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff Extremely clean hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Shane

Stayed 3 nights in Jan 2026

10/10 Excellent

Ray, Maple Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, the breakfast has lots of variety and the restaurant a cross the parking lot was good food and service.
Stayed 1 night in Jan 2026

10/10 Excellent

Brayden

Stayed 1 night in Jan 2026

8/10 Good

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff; large clean room & bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities
Clean room, very nice place and the staff very friendl, breakfast was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very solid hotel. I stay in hotels a lot for work and this is one of the better ones I’ve stayed in.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jenna

Travelled with family
Liked: Cleanliness
It is 12:54. I’d like to go to sleep. I have been asleep twice so far tonight but keep being awoken by people in the hall and people trying to open our door (or just jumping into it?). I have called the front desk three times. Two staff, at 12am, told me I could go to bed and security would make sure there are no disturbances. Here we are. Terrible hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, and the staff were absolutely amazing - so friendly and welcoming. Can’t wait to come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couch in room was so comfortable. Very spacious. Pool was chilly but enjoyable. We ordered food for dinner; they called the room to let us know it was ready. Delicious dinner and breakfast. Wonderful staff!
Stayed 1 night in Jan 2026