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reStays Ottawa

4.0 star property
VIP Access

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Front of property
City Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace
Executive Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace
Signature Two-Bedroom with Firepit | Private kitchen | Full-sized fridge, microwave, oven, stovetop
City Loft | Living area | 55-inch TV with satellite channels, streaming services

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services

Explore the area

View in a map
101 Queen St, Ottawa, ON, K1P 5C7
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Place, National Arts Centre
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo | Premium bedding, pillow-top beds, in-room safe, laptop workspace

City Condo

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Condo

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Condo

9.2 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(17 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Junior Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony) | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite (Signature Large Two Bedroom Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

reStays Ottawa

Hotel with a sauna, 4-minute walk to Parliament Hill
A restaurant, a fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Premium satellite televisions are provided. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Parliament Hill and 5 minutes on foot from Rideau Canal
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness centre. There are 2 meeting rooms available. A terrace, a vending machine, and concierge services are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Le Moulin de Provence – This bistro serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 38 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 38.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1292 out of 1567 reviews
Rating 8 - Good. 169 out of 1567 reviews
Rating 6 - Okay. 61 out of 1567 reviews
Rating 4 - Poor. 15 out of 1567 reviews
Rating 2 - Terrible. 30 out of 1567 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mauro

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Oct 2025

8/10 Good

Matt

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived to be told we had been upgraded and the room size and king bed were appreciated. The place was really clean though had a bad smell we mentioned later. The room was in the sparks building, not the one booked and directly over looked 20 feet away a massive hole that was being excavated and refilled. At no stage did the hotel mention this and so the upgrade had a severe cost every morning at 7am until 5pm, very underhand. The amenities in the hotel were good, the bed very comfortable, the sinks and shower had poor water pressure
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul H.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was immaculate.More than pleased.Our room had kitchen and stocked with everything you would need.Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Naved

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay - unfortunately only stayed one night. Mark and Alice were fantastic and ensured that my wife and I were comfortable and were available to answer questions. Definitely will return and hopefully stay longer.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and wouldn’t hesitate to recommend this to anyone. My only comments would be improve your WiFi (it was sometimes slow) and the television service I found inadequate. I found the Roku TV SO inept.
Stayed 6 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in to the moment we checked out our stay was fabulous! Josh gave a warm, friendly greeting and was very attentive to what we needed. The room is perfect as it felt like a home away from home. Big enough space to work in the hotel room, bring food back to have dinner or make our own breakfast. Parking was very convenient and everything we needed was within walking distance. Mark gave a great recommendation to a restaurant close by. Also at check out Josh was very hospitable. Very much recommended if you are looking a place that has home comfort. Every staff we came across was very friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property - huge room upgrade was a full size 2 bed, 2 full bath condo
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, Ancaster

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great visit as always!
Stayed 2 nights in Oct 2025

8/10 Good

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good but what was really missing were black out curtains/blinds. It was bright in the evenings (lights from courtyard) and bright in the morning (early).
Stayed 3 nights in Oct 2025

10/10 Excellent

Joy H.S.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Property
Stayed 2 nights in Sep 2025

10/10 Excellent

JERRY, PORT ALBERNI

Liked: Cleanliness, staff & service, property conditions & facilities
Apartment style rooms with laundry in downtown Ottawa. You can't go around with this hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Neha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great location , everything in downtown is walkable like Parliament and Byward market. The property is clean and nice. I wish they had kept water bottles rest it was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at reStays for three nights in a two bedroom condo with another couple in October. There was plenty of room for four people and the condo was bright and modern. The building amenities are impressive. We enjoyed the Sky Lounge with views of the city, tea in the lobby and coffee in the room and wished we had time to check out the sauna. The room was quiet, we had a courtyard view in the Queen Street tower. The location was perfect. Spark Street is right outside, Parliament two blocks away and an easy walk to Byward Market. Great coffee and restaurant options all around. We had a minor issue with the TV and it was addressed immediately. We appreciated the secure underground parking as well. 10/10!
Stayed 3 nights in Oct 2025

8/10 Good

Franky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in the downtown core. Clean suites and friends staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharmila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erica, Tobique Narrows

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Sep 2025

10/10 Excellent

Siyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the gym is equipped.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well stocked and convenient
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 3 nights in Sep 2025

10/10 Excellent

Mélanie

Stayed 2 nights in Oct 2025