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Aparthotel

Sonder by Marriott Bonvoy Arlo Apartments Downtown

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy Arlo Apartments Downtown

View from property
1 bedroom, individually decorated, individually furnished
Lobby
50-inch flat-screen TV with digital channels, table football
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Place, Parliament Hill
    ‪7 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Place, Byward Market Square
    ‪10 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

50-inch flat-screen TV with digital channels, table football

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

50-inch flat-screen TV with digital channels, table football

Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

50-inch flat-screen TV with digital channels, table football

Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

50-inch flat-screen TV with digital channels, table football

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

1 bedroom, individually decorated, individually furnished

Studio, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

1 bedroom, individually decorated, individually furnished

Superior Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Balcony

1 bedroom, individually decorated, individually furnished

Studio, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

1 bedroom, individually decorated, individually furnished

Studio, 1 Queen Bed

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonder by Marriott Bonvoy Arlo Apartments Downtown

Aparthotel with a fitness centre, a short walk to Rideau Canal
A fitness centre, concierge services and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as an electric kettle and a dining table. Housekeeping is available on request.
Sonder by Marriott Bonvoy Arlo Apartments Downtown offers 152 air-conditioned accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers.

Bathrooms include baths or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Sonder by Marriott Bonvoy Arlo Apartments Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a gym and concierge services are available. This comfortable aparthotel has 152 apartments. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free Wi-Fi in some public areas
  • Services include a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Rideau Canal and 5 minutes on foot from Parliament Hill
As a guest of Sonder by Marriott Bonvoy Arlo Apartments Downtown, you'll find a fitness centre, concierge services, and laundry facilities. WiFi is free in public spaces.

This 3.5-star Ottawa aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Dining

  • Dining table

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Foosball table
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 152 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder La Colline
Sonder Arlo Ottawa
Sonder Arlo Aparthotel
Sonder Arlo Aparthotel Ottawa

Reviews

Sonder by Marriott Bonvoy Arlo Apartments Downtown Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 720 out of 1090 reviews
Rating 8 - Good. 242 out of 1090 reviews
Rating 6 - Okay. 76 out of 1090 reviews
Rating 4 - Poor. 21 out of 1090 reviews
Rating 2 - Terrible. 31 out of 1090 reviews

Reviews

6/10 Okay

Niall

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pros: Good location. Clean. Staff pleasant and helpful Cons: The duvet was so old the stuffing in it was in lumps Air conditioner very noisy
Stayed 3 nights in Jun 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Tasneen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was ideal. Very close to amenities as well. Place was clean. There was some noise the first night due to a concert in the area but they had provided ear plugs.
Stayed 3 nights in Jun 2025

6/10 Okay

Cathy

Travelled with partner
It was alright. I am not sure I would stay there again when I return in September.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
The apartment was spacious and clean. It was also well ventilated with AC and quiet. The laundry service was excellent, as the washing machines and tumble driers are free to use and washing capsules are provided. Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Great kitchen facilities and lots of space to unpack and settle in! Walking distance to Farm Boy a real plus.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, property conditions & facilities
I will definitely recommend this hotel to anyone who asks me. Everything was great! Friendly and helpful staff, room and hotel very clean. Ex: On night #2, at around 10pm, our AC was malfunctioning. Without hesitation, the staff handled the situation in a timely manner, helped us move to another room and offered an extended check out. 2. The *only* recommendation I would make would be to consider putting salt and pepper in the kitchen suites. Also, some bottled water would be great. Our flight ended up being delayed, we finally checked in at around 1:46-2:00 am. It would have been nice to just have some water. 3. Otherwise, we loved the stay. 4. We’re coming back and will definitely reserve a room in this specific hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Bill

Liked: Cleanliness, property conditions & facilities
The location was excellent. Overall great stay. The only issue was it took 15 to 20 minutes for hot water to reach us on 11 th floor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
I like everything about my week-long stay at the Sonder Arlo, 88 Albert Street, Ottawa. The code for entry was sent as promised, the day before as well as instructions for use. The front staff was friendly and warm. Internet was super fast. The locker to leave my luggage before check in was free and safe. The room was pristine and all needs were anticipated. The kitchen was stocked with all the dishes and utencils I needed. The balcony was refreshing to have as well. Bathroom was immaculate and I loved that I could get as many fresh towels and supplies as I needed. Add to all of that, the location. Parliament Hill, ist up the street. River and Canal Cruise around the corner. National Gallery and Museums just a short cool walk away. I thoroughly enjoyed my stay!
Stayed 6 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, room comfort
Website was not working properly and had to call to get code to access my room will never use hotel again
Stayed 3 nights in Jun 2025

10/10 Excellent

Marco

Good
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Liked: Cleanliness
Disliked: Room comfort

Maybe the world's smallest room.

I don't think I've ever stayed in a room so small, I really have no other comment or complaint however I feel like I just spent two nights sleeping in a closet.
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Liked: Room comfort

Fine

Generally okay. Betting had a couple of marks on it. I couldn't gain access codes before arrival so had to check in at the front desk, which was fine but would have been an issue if I was arriving after the desk was closed. Air con was great
Stayed 2 nights in Jun 2025

8/10 Good

Emily May

Liked: Cleanliness, amenities, property conditions & facilities
There was a loud and intermittent sound coming from the air conditioner or window. There was no view either. The place was otherwise clean and well kept.
Stayed 4 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Modern and very well equipped with smart tv, fridge/freezer, cooker, kettle, toaster and microwave though I didn't use all those things. Clean and comfortable. Helpful staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lara

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to Parliament and other places of interest in Ottawa. The room was extremely clean and had everything we needed in the kitchen. Loved our balcony.
Stayed 3 nights in Jun 2025

10/10 Excellent

Minghao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is nice place to stay, also there are lockers to store your backpacks.
Stayed 2 nights in Jun 2025

2/10 Terrible

Dan

Won't stay here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Dan

I will never stay in any of these facilities again. They have an overly complicated reservation system. Employees (other than the ones at the desk in Ottawa) were of little or no help. Was forced to change rooms for a two night stay. Virtually impossible to get a receipt for my stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025