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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed | Premium bedding, pillow-top beds, desk, laptop workspace
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillow-top beds, desk, laptop workspace
Front of property
Studio Suite, 1 King Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area | 46-inch LCD TV with cable channels, TV, computer

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Parking available

Explore the area

View in a map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(216 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(123 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(618 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(113 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(148 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(125 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

The Business Inn

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, self parking and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at The Business Inn. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, overall comfort, comfy beds and spaciousness
  • Within a 15-minute walk of Rideau Canal and University of Ottawa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly The Business Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
MacLaren's on Elgin – This sports bar serves lunch, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5905 out of 8093 reviews
Rating 8 - Good. 1748 out of 8093 reviews
Rating 6 - Okay. 284 out of 8093 reviews
Rating 4 - Poor. 62 out of 8093 reviews
Rating 2 - Terrible. 94 out of 8093 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The morning breakfast was fresh & had a nice selection and the room was neat. The room was Big and the kitchen appliances a little out dated. The balcony door did not open. The bathroom had a nice mirror for close ups and a powerful hair dryer. The bed is well used and uncomfortable with a big dent formed at the sleeping position. Despite having heat and turning it down it was uncomfortable and made it hard too sleep but the 7 am breakfast made up for it. The front desk was well represented by a beautiful and friendly young brunette with an excellent and warm personality with a polite hotel manager. Parking of 25 dollars was safe and secure inside the building. Location was a little bit of a walk to the Parliament and the R Center. Easier to walk in the summer not the winter.
Stayed 1 night in Jan 2026

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and efficient. The breakfast was great. Lots of options and even snack bags available. The location is excellent, close to rideau canal, parliement hill and many restaurants. Overall a great experience, would highly recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room; staff are very friendly. Fresh food every morning; the view from my balcony was breathtaking. I’ll love to visit again.
Stayed 4 nights in Nov 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities
We've been to Ottawa many times but this was our first time staying at The Business Inn. It was quite chaotic and busy since it was between Christmas and New Year's. We loved the location, and our spacious and clean room. The room was well-stocked with paper towels, toilet paper and tissues for the mess of snow and salt! The breakfast selection was the only thing lacking and most guests had to bring the food back to their rooms since there was not nearly enough space in the cafeteria.
Stayed 3 nights in Dec 2025

10/10 Excellent

ZAHRAA

Liked: Cleanliness, amenities, property conditions & facilities
Parfait
Stayed 1 night in Jan 2026

6/10 Okay

Jass

Travelled with group
Disliked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

MOHIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

janssel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing, clean and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Althea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jan 2026

2/10 Terrible

Sephan

Stayed 2 nights in Dec 2025

8/10 Good

Nubia Milena

Travelled with partner
Liked: Cleanliness, staff & service
Great breakfast options
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Verry good service , room , breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Roger

Stayed 2 nights in Dec 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Thank you, was a nice stay for 3 nights, clean rooms, efficient staff, good place, I recommend it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Magdalena

Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay in
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

8/10 Good

elisee parfait

Liked: Cleanliness, property conditions & facilities
Very unhealthy breakfast, small elevator for 3 people at once for such big building
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a quaint, unique spot, friendly staff and great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Soorya, NORTH YORK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great staff and service. Needed an early check in and staff were able to quickly arrange the same. Breakfast included was too good. Overall value for money.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hailey

Stayed 1 night in Dec 2025

6/10 Okay

Zouhair, BURNSTOWN

Travelled with partner
Liked: Staff & service, amenities
•Our belcony windows were covered in ice and frost . View was ok , nothing really to look at . •Breakaft left little to be desired . Not enough healthier options •Room had various issues, i made a googe review
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Simply a great experience. From the room, to the staff and even the maintenance crew.
Stayed 1 night in Dec 2025

10/10 Excellent

Marida

Liked: Cleanliness, staff & service, amenities
- Staff are extremely friendly and helpful - Rooms are always perfectly clean (we’ve stayed at this hotel 4 times over the last 3 years) - Beds are very comfortable - Has everything you need for your stay Always recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Livia

Travelled with partner
Liked: Amenities, property conditions & facilities
Balcony was beautiful. Found toenails on bedside table however.
Stayed 1 night in Dec 2025