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Best Western Ottumwa Inn & Suites

3.0 star property

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Photo gallery for Best Western Ottumwa Inn & Suites

A modern hotel lobby with grey and blue upholstered chairs, a large grey patterned wall, and a flat-screen TV mounted above a reception desk.
A hotel room with a large bed, a blue sofa, a nightstand with a lamp, and a small table.
A reception area with a marble reception desk, a blue accent wall, and a modern design.
An indoor swimming pool with a wooden ceiling, lounge chairs, and a tiled floor.
A Best Western hotel with a modern facade, a covered entrance, and a parking lot.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2813 N Court Street, Ottumwa, IA, 52501
  • Place, Iowa Heartland History Connection
    ‪2 min drive‬
  • Place, Bridge View Center
    ‪5 min drive‬
  • Place, William Penn University
    ‪29 min drive‬

Room options

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Microwave And Mini-Refrigerator, Coffee Maker, Telephone

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Microwave And Mini-Refrigerator, Coffee Maker, Telephone

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and a window.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a sofa, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a window, and a wall-mounted TV.

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a lamp, a chair, a bedside table, and a window with a view.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a bedside table with a phone.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Ottumwa Inn & Suites

Along with an indoor pool, this smoke-free hotel has a health club and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Change of towels is available on request
Best Western Ottumwa Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottumwa hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at Best Western Ottumwa Inn & Suites. During your stay, you'll be within walking distance of Iowa Heartland History Connection. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • 27.1 mi (43.7 km) from Southern Iowa Fair
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Ottumwa Inn & Suites offers its guests an indoor pool and a health club. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served daily. Best Western Ottumwa Inn & Suites also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3-star Ottumwa hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Best Western Ottumwa Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 197 out of 701 reviews
Rating 8 - Good. 200 out of 701 reviews
Rating 6 - Okay. 117 out of 701 reviews
Rating 4 - Poor. 85 out of 701 reviews
Rating 2 - Terrible. 102 out of 701 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and arranged nicely, and the staff members were friendly and personable!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Staff & service, amenities, property conditions & facilities
Parking safe
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh could have been hotter. Parking is safe and convenient. We had the handicapped room and it was great for my needs except for the shower chair was too low.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice hotel. Breakfast was decent. Hot and cold options. Friendly staff. It was a bit noisy though. A lot of doors slamming etc all hours of the night. Overall enjoyable stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, everyone was very curtious. We enjoyed our stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Helpful staff, quiet clean room. Yummy waffles. And good coffee
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good stay in a safe clean hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service
Just a trip to visit family.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
The Night Shift guy intentionally gave my keys to another guest at the hotel. Do not recommend staying here huge safety issue.
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Ericka

Liked: Amenities
Place is nice a clean and good service with a wonderful breakfast
Stayed 1 night in Jun 2025
Verified

4/10 Poor

John

Food was terrible and room was dirty.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was unsafe the front desk guy at night gave my key to another guest at the hotel because he thought it would be funny to enter my room
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Room was clean. Staff was friendly and welcoming.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paige

The entire experience was a good one. Thank you!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Tanley

Rooms not clean. Spoiled milk in fridge. Never stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Amenities
It was a very nice place. For the price we got much more than we were expecting.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities
Nice staff, room and breakfast
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was very friendly and attentive. I would suggest that the hotel take off the plastic covering on the mattress of the sofa sleeper because it made loud noises every time you moved. None of us slept much because of it.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Checks all the boxes

Clean and quiet room. Staff was friendly and helpful. Would stay here again.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
It was clean just had a weird smell.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating! Room was clean. No complaints from me!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and super friendly and helpful staff!
Stayed 5 nights in Dec 2024