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Mercure Oxford Eastgate Hotel

4.0 star property

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Photo gallery for Mercure Oxford Eastgate Hotel

Breakfast and brunch served
Property preview
Exterior
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Breakfast and brunch served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

View in a map
73 High Street, Oxford, England, OX1 4BE
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, Christ Church College
    ‪4 min walk‬
  • Place, Bodleian Library
    ‪6 min walk‬
  • Airport, Oxford (OXF)
    ‪16 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(22 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(45 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Oxford Eastgate Hotel

Hotel with a restaurant, steps from University of Oxford
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Mercure Oxford Eastgate Hotel offers 81 accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from University of Oxford and 13 minutes on foot from Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Eastgate Brasserie – This restaurant serves breakfast, brunch and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Reviews

Mercure Oxford Eastgate Hotel Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 381 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

10/10 Excellent

Myla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at the Mercure. We always find it clean and comfortable with a friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located. Clean and comfortable with nicely renovated bathroom. No airconditioning but the temperature was fine for me in September. The breakfast buffet was delicious
Stayed 4 nights in Sep 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

This was a lovely stay. The concierge was amazing in helping us, the room was clean and comfortable with … AIR CONDITIONING (lol). Breakfast was an amazing buffet. Very conveniently located. Would 100% stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Myla

Stayed 1 night in Aug 2025

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mecure Eastgate has the curb appeal, a beautiful builing in a beautiful area. The hitel itself is modern and clean. The front desk staff were very friendly and helpful. Our room was clean and modern, however the tv did not work, one lamp did not work and the other was linked the the main room light. There was also no tea in the drink making facility. Dining as a person with coeliac disease was a problem. Despite emailing to check they could accommodate Gluten Free. On arrival at the prebooked & paid for diner I was told they only had 1 starter and 1 main that could be GF, and they had run out of the main meal. The manager came and offered a complementary drink, however that was expected to replace the main meal! We walked up the road to The Ivy instead and had a wonderful meal. Front desk were very apologetic and refunded the main meal and credited the breakfast too as a gesture of goodwill.
Stayed 1 night in Aug 2025

8/10 Good

Chuan Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within expectations
Stayed 2 nights in Aug 2025

4/10 Poor

Darren

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, awful hotel

The only good thing about this hotel is its location. We had a top floor room, good check-in (but £30 a night for parking!) . Room had cobwebs, half painted, door to bathroom needs looking at and shower control coming off the wall - should not be available until finished. We had breakfast included but didn’t go the second day. Staff dismissive, slow, unfriendly and clearly didn’t want to be there. Food very cold, no proper coffee for a 4 star. would also question the security. We could get in via 2 doors (one nowhere near the reception so anyone could walk into hotel.) If I was a single traveler this would really concern me. Overall a very disappointing stay.
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost there, but room for improvement

Hotel was well located. Rooms wee clean but not very clean as a few marks in bathroom. Could hear the next rooms TV and could hear every move from the room above us. Lots of choice at breakfast, although quality of food not the best. Staff were friendly and helpful. Overall a nice stay, but not amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Sarahy, Seattle

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dexter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A bit of a walk from city centre. The size of the room is decent and very clean. However, there is smell coming from the bathroom when coming in. It was very clean though. Luckily we can open the windows, doesn’t feel claustrophobic. A bit of a noise from the road and buses, but it was nice looking outside rather than having a window looking at a wall of the next building. I had a good sleep. A big tv and a portable fan/heater provided.
Stayed 1 night in Aug 2025

6/10 Okay

A

Travelled with family
Liked: Cleanliness, staff & service

Sound but unremarkable choice

Well located but average hotel. Good breakfast and helpful staff.
Stayed 2 nights in Aug 2025

6/10 Okay

A

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good choice for Oxford

Great location and very good breakfast. Room was hot and a bit average but it's a decent hotel choce for central Oxford
Stayed 1 night in Aug 2025

8/10 Good

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room with comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast. Close to the sites we wanted to visit. We didn’t rent a car so we appreciated the convenience of the train.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Stayed 1 night in Jul 2025

8/10 Good

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small but attractive room. Great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and spacious. Some bathrooms are larger than others in terms of showers. The rooms are hot in the summer but fans are provided. Great location and very walkable to all tourist highlights. I would stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay. A fantastic location and I would definitely stay here again in the future.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Lovely hotel perfectly situated in oxford
Stayed 2 nights in Jul 2025

6/10 Okay

Hanson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall: Underwhelming for a 4 star hotel. You are really paying for the location. Staff were helpful and friendly. The lobby was well kept. The hotel, at least my room floor, was not as well maintained for a 4-star hotel. My room had no aircon (knew this when booking, so be aware), luckily in the evening it wasn't too warm, but quite warm during the day. Location of the hotel is very central (main draw). The room was fine, but expected more for a 4-star hotel. Some plug sockets didn't work. Bathroom was large for a Single-Bed room. Hand soap wasn't refilled. Bed was comfortable. The iron had a lot of burnt residues on (completely unusable), which housekeeping replaced after chasing up directly with them. Unfortunately, one of my neighbours had issues and kept opening and closing the door. As the doors didn't have slow or soft-closing, the door was slammed continuously for around 20 mins after midnight/at 1am. Could also hear the conversation between the hotel guest and hotel staff. This made it difficult to fall asleep.
Stayed 1 night in Aug 2025