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3.3 von 5
Alle 3 ebookers -Bewertungen ansehen

"We stayed for two nights, we'd never been to this hotel or oxford before but we were pleasantly surprised with both. The room was very comfortable, I ... " Mehr

Von einem verifizierten Reisenden am Fri 17 Feb 2017

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Zimmer, 1 Doppelbett (Compact)

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 2 max.
CHF 93* pro Nacht/Zimmer 27. Mai - 28. Mai

Privilege, Zimmer, 1 King-Bett

Bettenanzahl 1 King-Bett Maximale Belegung 2 max.

Classic-Zweibettzimmer, 2 Einzelbetten

Bettenanzahl 2 Einzelbetten Maximale Belegung 2 max.

Classic-Zimmer, 1 Doppelbett

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 2 max.

Bewertungen für Mercure Oxford Hawkwell House Hotel basierend auf 3 geprüften Bewertungen

Bewertungszusammenfassung
3.3 von 5 3.5 von 5.0
Sauberkeit der Zimmer 3.5 von 5.0
Service 3.5 von 5.0
Zimmerkomfort 5.0 von 5.0
Allgemeiner Zustand 3.5 von 5.0

Gästebewertungen für das Mercure Oxford Hawkwell House Hotel

Alle (2) Paare (1) Familie (1)
3 von 5

Gepostet von am 27. Aug. 2019

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Kommentar von Hotelmanagement

27. Aug. 2019 von Hawkwell House Hotel

Thank you for adding your rating

2 von 5
This is an old property which needs significant updating. Several badly worn and poorly fitted carpets with staining. There is no lift which means carrying cases up a couple of flights of stairs to the first floor. Plumbing seems antiquated and we were without hot water on our departure morning which meant no showers. For the price paid it was poor value

Gepostet von am 24. Nov. 2019

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Kommentar von Hotelmanagement

25. Nov. 2019 von Hawkwell House Hotel

Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy all aspects of your stay with us. At Hawkwell, we strive to provide a positive memorable stay experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the shortfalls experienced; positively we do hope to be able to share some exciting news about significant product investment in the near future.

5 von 5

Loved this hotel

Pros: friendliness of the staff, cosy hotel with a lovely fireplace, comfy sofas around and the daily papers provided. One of the best I have ever been in.
Cons: I think your receptionists need to be very informative on bus times etc.
Location: Perfect for oxford, buses every ten minutes. Lovely pubs within village of iffley. Canal only a short walk away then a lovely walk into oxford.
We stayed for two nights, we'd never been to this hotel or oxford before but we were pleasantly surprised with both. The room was very comfortable, I especially liked the light being on over the bed and the bottles of water....lovely touches.

Gepostet von aus derbyshire am 17. Feb. 2017

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Kommentar von Hotelmanagement

19. Feb. 2017 von Falko Lukesch House Manager

Dear Denise, Thank you very much for your honest and great feedback. We are glad that we could make your stay a special experience! However, we apologize if the receptionist could not give you the information you needed. To be fair the come comes every 8 to 10 minutes and it is just one line, therefore an exact time table with specific hours is usually not necessary. I will address this to the team in order to avoid any confusion in the future! According to your positive review we hope to welcome you back at Hawkwell soon! Again, we apologize for any inconveniences and thank you very much for staying with us! Kind regards, Falko Lukesch House Manager

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.