The staff were wonderful and extremely helpful. If it were up to them, alone, then I would rate the hotel 5 stars. Additionally, rooms are quite spacious. Please note that there are also way more stairs than expected but that wasn’t the biggest issue. But if you do travel heavy, with that, this is not the best hotel for you (for both your sake and the staffs’). The biggest issue was the noise coming from the street. The noise was so loud and clear that initially I had thought the windows were open, but that was not the case. The noise did not die down until about 3:30 am and then street cleaning started at around 6/6:30 so I got a maximum of 2 hours sleep which really defeats the purpose of paying for a hotel. Additionally, I stayed during the Christmas market (I’m not from here and didn’t know there would be a market in that specific spot) and that made the noise exponentially worse. It was also quite cold and I had no idea if there was heating or how to turn it on, if there was. It is unlikely that I’d stay at this hotel again (the noise was just way too much even with the lower price of the hotel), but kudos to the staff for all their help with my luggage.