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Best Western Plus Santa Cecilia Pachuca

4.0 star property

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Photo gallery for Best Western Plus Santa Cecilia Pachuca

Relax in a contemporary space with a geometric ceiling, pendant lights, and cozy seating areas.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a beautiful vase of flowers.
Enjoy a comfortable dining experience in our restaurant with booths and tables, surrounded by lush greenery and unique ceiling details.
Relax in the stylish lobby, featuring a mix of sofas and chairs.
Experience the Best Western PLUS, featuring a modern design with a covered entrance and Garden Café.

Popular amenities

  • Bar
  • Gym
  • Pool
  • Air conditioning
  • Room service
  • Breakfast available

Explore the area

Map
Boulevard Rio De Las Avenidas 813, Pachuca, HGO, 42084
  • Hidalgo Stadium
    ‪2 min drive‬
  • Monumental Clock of Pachuca
    ‪3 min drive‬
  • Galerias Pachuca Mall
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • 26.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 26.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Connecting Rooms

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Connecting Rooms

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Santa Cecilia Pachuca

Hotel in Pachuca with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Best Western Plus Santa Cecilia Pachuca offers 101 air-conditioned accommodations with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Santa Cecilia Pachuca. During your stay, you'll be within walking distance of Hidalgo Stadium. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Hidalgo Theater and a few minutes from National Photography Museum
  • Airport shuttle service available for a fee
Best Western Plus Santa Cecilia Pachuca offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Santa Cecilia Pachuca. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Pachuca hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to noon.
Garden Cafe – On-site family restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 180 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 per person
  • Airport shuttle fee: MXN 2000 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Santa Cecilia Pachuca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Santa Cecilia Pachuca Hotel
Best Western Plus Santa Cecilia Hotel
Best Western Plus Santa Cecilia
Best Western Santa Cecilia
Plus Santa Cecilia Pachuca
Best Western Plus Santa Cecilia Pachuca Hotel
Best Western Plus Santa Cecilia Pachuca Pachuca
Best Western Plus Santa Cecilia Pachuca Hotel Pachuca

Best Western Plus Santa Cecilia Pachuca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 626 out of 876 reviews
Rating 8 - Good. 184 out of 876 reviews
Rating 6 - Okay. 40 out of 876 reviews
Rating 4 - Poor. 12 out of 876 reviews
Rating 2 - Terrible. 14 out of 876 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Carlos Alberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water in bath was not enough to take a shower during 3 days
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

hector

Stayed 1 night in Mar 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only one restaurant and very expensive
Stayed 7 nights in Mar 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sof

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this, especially free parking
Stayed 1 night in Dec 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Eyder

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Loren

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Overall, it was a good stay. When I got to my hotel, I did find the bathroom to be dirty.
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis A

Stayed 1 night in Sep 2024

6/10 Okay

Beatriz

Liked: Staff & service
Over all it was ok but not what expected, the pipes seem to be rusted as the water was just rust color. The bed sheets are so tin and dingy, didn’t even look clean the same with the towels, old drywall not and very rough on the skin. I wouldn’t recommend and not planing to come back to this hotel. The stuff is great, too bad they have too little to work with.
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a small property but its very clean, great food options, and friendly staff. Its walking distance to several shopping and sport facilities. Im a frequent customer here.
Stayed 1 night in Sep 2024

8/10 Good

Shelly

Stayed 4 nights in Jul 2024

10/10 Excellent

Flor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and quiet this hotel is.
Stayed 2 nights in Jul 2024

10/10 Excellent

Viki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lorenzo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything. I cannot ask for anything better than this hotel room.
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco

Stayed 1 night in Jun 2024

10/10 Excellent

Alainya

Stayed 1 night in May 2024

6/10 Okay

Daniela

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The property was fine. The staff was ok but they tried to charge me additional money when using the laundry service. More than what they originally informed me. Other than that, the hotel is ok.
Stayed 3 nights in Apr 2024

10/10 Excellent

FRANCISCO

Stayed 1 night in Mar 2024

8/10 Good

Nelson

Stayed 3 nights in Dec 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one night get away was nice meeting with my sister in law and brother. The food was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and excellent service. The restaurant food is excellent and the waiters provide excellent quality service.
Stayed 2 nights in Jan 2024