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Hotel J&E by Serranillo

3.0 star property

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Photo gallery for Hotel J&E by Serranillo

Restaurant
Front of property – evening/night
Interior
In-room safe, desk, blackout curtains, iron/ironing board (on request)
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Place, Museo Casa Grande
    ‪9 min walk‬
  • Place, Museo de Sitio Mina la Dificultad
    ‪15 min walk‬
  • Place, Museo del Paste
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board (on request)

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board (on request)

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board (on request)

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel J&E by Serranillo

This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, spa services and 24-hour room service are on-site.
Hotel J&E by Serranillo offers 20 accommodations with a safe and coffee/tea makers. 32-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Hotel J&E by Serranillo, you're just a quick walk from Museo Casa Grande. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Restaurante El Seranillo, a family restaurant that serves Mexican cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to reflexology, massages or body scrubs at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral
Hotel J&E by Serranillo offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel J&E by Serranillo. Self parking and valet parking are free.

This 3-star Mineral del Monte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to noon.
Restaurante El Seranillo – This family restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante El Seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel J&E by Serranillo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Hotel J&E by Serranillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 151 reviews
Rating 8 - Good. 34 out of 151 reviews
Rating 6 - Okay. 6 out of 151 reviews
Rating 4 - Poor. 1 out of 151 reviews
Rating 2 - Terrible. 1 out of 151 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get there, the hotel very clean and comfortable. Loved it there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No good parking but is in a good location. Tha bad thing is that you can hear everything from outside
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a pain? Make sure to saj for a heater Great place quiet friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar para hospedarse, con el estacionamiento un poco limitado, pero seguro, me tocó habitacion con un frigovar, y hay un cajero automatico por si necesitan disponer efectivo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy cómoda y limpia Gracias por los extras como Te y Agua ciel. Eso es darle al Huésped atención al detalle!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Anaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel está limpio, bonito
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Prof. Levy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente opción de hospedaje en Real del Monte.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
La buena atención del personal del hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con la reservación. El personal amable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato del personal
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Todo excelente. Las habitaciones muy limpias. El personal muy atento, fueron amables resolviendo rápidamente nuestras peticiones. Gracias!. El único detalle fué el Wifi...era intermitente e inestable así como los canales de la Tv...
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Miuy bueno
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Angelica

Liked: Cleanliness
La ubicación
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Annabelle

Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bonito y el personal muy amable.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Ricardo

Disliked: Cleanliness, amenities
No cuenta con estacionamiento propio, y queda retirado con el que tiene convenio, la habitación le falta mantenimiento y haceo
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities
Cerca de los restaurantes
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Eduardo Ponce

Liked: Cleanliness, amenities, property conditions & facilities
Trato amable y profesional
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Carlos Lazaro

Liked: Cleanliness, amenities
Habitación muy limpia. No es muy nuevo, sin embargo los muebles muy cuidados. A pesar del frío, me proporcionaron un calentador y una cobija adicional. Gracias. Solo algo extraña la señorita de recepción . El Restaurante magnífico! .
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marbella

Liked: Cleanliness, staff & service, amenities
Un hotel muy bonito, limpio y el personal que atiende muy amable. Excelente ubicación a unos pasos del centro.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Mary Carmen

La habitación estaba muy fría
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
la habitación muy limpia, el personal muy amable y atento en todo momento
Stayed 1 night in Nov 2025