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Hotel La Joya Tulancingo

3.5 star property

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Photo gallery for Hotel La Joya Tulancingo

Front of property
Property grounds
Exterior
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Km 92 Carretera Pirámides - Tulancingo, Tulancingo, HGO, 43648
  • Place, Tulancingo Metropolitan Cathedral
    ‪8 min drive‬
  • Place, La Floresta Park
    ‪8 min drive‬
  • Place, Centro Cultural Ricardo Garibay
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Double Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premier Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premier Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Hotel Esfera Tulancingo
Tulancingo
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
4.5 out of 5, Wonderful, 191 reviews
The price is CHF 31
includes taxes & fees
28 Jun - 29 Jun
Hotel Esfera Tulancingo

About this property

Hotel La Joya Tulancingo

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and dry cleaning.
Hotel La Joya Tulancingo offers 61 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tulancingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel La Joya Tulancingo, you'll be close to Centro Cultural Ricardo Garibay. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • 17.7 mi (28.5 km) from Duendes Museum and 20.2 mi (32.5 km) from Basaltic Prisms of Santa María Regla Park
  • Dogs welcome free of charge (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel La Joya Tulancingo. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulancingo hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Joya Tulancingo
Joya Tulancingo
Hotel La Joya Tulancingo Hotel
Hotel La Joya Tulancingo Tulancingo
Hotel La Joya Tulancingo Hotel Tulancingo

Hotel La Joya Tulancingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 230 reviews
Rating 8 - Good. 75 out of 230 reviews
Rating 6 - Okay. 18 out of 230 reviews
Rating 4 - Poor. 13 out of 230 reviews
Rating 2 - Terrible. 7 out of 230 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024
Verified

4/10 Poor

JAVIER

Liked: Property conditions & facilities
We’d stayed there before but this time we were assigned a cabaña next to a group of young people who played loud music all night.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Juan Pablo

: )
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Javier Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Solangel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times, even though is no fully accessible because it has small steps in the entrances to the main buildings, we have enjoyed it. It has a nice restaurant onsite and the food is tasty. Staff has been courteous and friendly, with a couple of exceptions. During our last visit we had some issues with the toilet seat, it was broken, we only stayed one night, so we did not bothered to tell the reception.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Anselmo

Liked: Cleanliness, amenities
All good!
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Maria luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
No aceptaron una reservación que tenía para pagar ahí en el hotel
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Maria luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
No me hicieron válida mi reservación que bloque para pagar en el hotel. Siempre he usado la app y nunca me había pasado. MUY MAL POR QUÉ NO TENÍA MI RESERVACION
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones buenas, las camas cómodas y las habitaciones limpias 👍
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lilián Viridiana

Buen servicio.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jany

Liked: Cleanliness, staff & service, amenities
Todo bien gracias
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luisa Edith

Liked: Cleanliness, staff & service, amenities
Buenas instalaciones y personal muy atento
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Axayacatl

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Luis Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba a temperatura ambiente y estaba haciendo mucho frío
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor excelente servicio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angelica Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities
El buen trato y la limpieza
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia Esther

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy bien limpia confortable y la recepción al llegar muy amable.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

SILVIA DANIELA

Liked: Staff & service
Disliked: Amenities
Bueno para Tulancingo pero el baño olía a caño y las camas no son matrimoniales (por si alguien la quiere compartir), lo demás equis
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Habitación, lo unico malo es que nk habia sobres de cafe para hacerlo y cuando lo pedimos nos llevaron cafe preparado y con costo extra muy mal ahí
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alejandro Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción para familias y parejas
Stayed 1 night in Sep 2025
Verified

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA VEGETACION
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Luis Armando

Liked: Cleanliness, staff & service
Muy limpio y buena atención. El problema es que se escucha todo lo de las habitaciones de junto. Desde discusiones, personas haciendo el sin respeto, etc.
Stayed 1 night in Sep 2025