The first room they put me in had a non-functioning shower. You couldnât turn the water on at all. I donât know why housekeeping didnât inform them of this. They put me in a new room which was clean and spacious and a working shower. In the morning, they promised breakfast but there was nothing at all. Just coffee in those portable pitchers. And no staff at the front lobby.
This place had been closed for a long time so it sounds like theyâre having growing pains getting reopened.
enjoyed the view. rooms are like a maze. and no help from staff on directions from building to building. very limited breakfast available for price of accommodation
The front desk associate- I believe her name is Nala, was very welcoming and kind. She was working late and helped us get checked in. Our room was comfy and clean. I loved waking up to the lake view on the balcony. The hotel was quiet and housekeeping was attentive. When I had an issue with my credit card & a fraud alert, the manager was so patient & knew how to resolve issue. I would return on our next visit.
Bathroom was small and had accessibility issues with the way the door swung. The tub/shower drain was clogged. Entrance to the building was dirty, but the room was clean.
The area on the lake and amazing and the ability to walk outside. It seemed they were under renovations though. Pot holes everywhere in the parking lot. Once itâs fixed it will be a great place!