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Hotel Mundo Maya Palenque

4.5 star property
VIP Access

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Photo gallery for Hotel Mundo Maya Palenque

Aerial view
Restaurant
Lobby sitting area
Spa
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym
  • Housekeeping

Explore the area

View in a map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Place, Palenque National Park
    ‪6 min walk‬
  • Place, Aluxes Eco Park
    ‪16 min walk‬
  • Place, Palenque Archaeological Zone
    ‪7 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Balcony

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View | Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

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About this property

Hotel Mundo Maya Palenque

Luxury hotel with 2 outdoor pools and health club
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and spa services.
Hotel Mundo Maya Palenque offers 144 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 60-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Palenque hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Mundo Maya Palenque, you'll be within walking distance of Palenque National Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym and bicycles to rent
  • 13 minutes on foot from Palenque National Park and a 4-minute drive from Museo de Sitio Palenque
  • Train station pick-up, train station drop-off and local-area shuttle service available for a fee
As a guest of Hotel Mundo Maya Palenque, you'll find 2 outdoor swimming pools, a health club, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hotel Mundo Maya Palenque. An area shuttle within 15 kilometres, a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Palenque hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hotel Mundo Maya Palenque has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 15 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 700 for adults and MXN 300 to 700 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 700 for adults and MXN 300 to 700 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Mundo Maya Palenque offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Hotel Mundo Maya Palenque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 110 out of 132 reviews
Rating 8 - Good. 15 out of 132 reviews
Rating 6 - Okay. 7 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 0 out of 132 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous new luxury Bohemian boutique hotel. Nicest place we have stayed!!
Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 1 night in Aug 2025

10/10 Excellent

Octavio

Stayed 2 nights in Aug 2025

10/10 Excellent

Stephania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos en Agosto 2025, el hotel es accesible y muy bonito, el personal es muy amable y atento. Tuvimos una necesidad médica y la doctora del hotel nos atendió y fue muy amable. Volveremos a hospedarnos aquí.
Stayed 1 night in Aug 2025

10/10 Excellent

Agustin, Villahermosa

Stayed 3 nights in Jul 2025

10/10 Excellent

Agustin, Villahermosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuevo y muy comodo
Stayed 1 night in Aug 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in palenque chiapas
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro Gildardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel Alexander

Travelled with partner
Liked: Staff & service, amenities
Definitivamente regresaría a uno de estos hoteles, no le pide nada a Riviera maya o Cancún, solo playa y que sea todo incluido
Stayed 2 nights in Aug 2025

10/10 Excellent

RICARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario lugar, personal muy amable. Puede mejorar el manejo integral de la cuenta para que se pueda abrir baucher y pagar todo al final, asi como mayor servicio y variedad en el bar
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonito todo, las instalaciones nuevas, la comida muy rica pero les falta más variedad
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Más calidad en el área de restaurante, con respecto a los alimentos deben contratar un mejor chef, el hotel está muy bonito, todo lo demás 10 de 10
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No lo descuiden, baños de alberca fuera de servicio
Stayed 1 night in Aug 2025

10/10 Excellent

Mario Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nos gustó mucho el hotel , si regresaremos pronto!! buen servicio y personal amable
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones están muy bonitas , y el personal es muy amable
Stayed 1 night in Aug 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es de 10 al igual que las habitaciones. Me decepcionó la alberca que al ser poco profunda el agua está hirviendo. La comida es buena y tiene buena ubicación.
Stayed 1 night in Aug 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito todo
Stayed 1 night in Aug 2025

10/10 Excellent

adriana magdalena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel. Personal muy amable
Stayed 2 nights in Aug 2025