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Hotel Zoso

4.0 star property

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Photo gallery for Hotel Zoso

Front of property – evening/night
Outdoor pool, open 9:00 AM to 10:00 PM, pool cabanas (surcharge)
Premium bedding, in-room safe, desk, laptop workspace
Premium Room, 1 King Bed, Accessible, Pool View | Premium bedding, in-room safe, desk, laptop workspace
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
150 S Indian Canyon Dr, Palm Springs, CA, 92262
  • Place, Plaza Theatre
    ‪2 min walk‬
  • Place, Agua Caliente Cultural Museum
    ‪2 min walk‬
  • Place, Palm Springs Art Museum
    ‪7 min walk‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(45 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King City View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Deluxe King City View)

8.8 out of 10
Excellent
(48 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(31 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(19 reviews)
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Pool View (Premium 2 Queen Pool Front Patio)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Pool View (Premium 2 Queen Pool Front Patio)

9.0 out of 10
Wonderful
(23 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Pool View

8.0 out of 10
Very good
(7 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(50 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 98 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Zoso

Hotel in Palm Springs with full-service spa and free airport shuttle
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. An airport shuttle is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Hotel Zoso offers 162 accommodations with iPod docking stations and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages and facials. The spa is open selected days.
Our customers tell us they can't get enough of Hotel Zoso's great location. During your stay, you're just a quick walk from Plaza Theatre. You'll find features such as a free round-trip airport shuttle, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials or deep-tissue massages at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 2-minute drive from Palm Springs Convention Center and 15 minutes from Palm Springs Aerial Tramway
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hotel Zoso offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Zoso. A roundtrip airport shuttle is free (available 24 hours).

This 4-star Palm Springs hotel is smoke free.

The Lounge at Zoso – This lobby lounge only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Lounge at Zoso

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Concerts/live shows
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 25,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 12 2025 to November 30 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Zoso offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Palm Springs
Hard Rock Palm Springs
Palm Springs Hard Rock Hotel
Zoso Resort Palm Springs
Zoso Hotel Palm Springs
Zoso Palm Springs
Hotel Zoso Palm Springs
Hotel Zoso Hotel
Hotel Zoso Palm Springs
Hotel Zoso Hotel Palm Springs

Hotel Zoso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 912 out of 1557 reviews
Rating 8 - Good. 310 out of 1557 reviews
Rating 6 - Okay. 196 out of 1557 reviews
Rating 4 - Poor. 79 out of 1557 reviews
Rating 2 - Terrible. 60 out of 1557 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Leticia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed here for the pool party so it was convenient but Sunday didn’t go well lol that sucked also my room 254, I would only purchase pool view only due to the fact you can hear people walking above you and it’s not quiet.
Stayed 2 nights in Aug 2025

8/10 Good

alvaro

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Former Hard Rock Hotel

Great location in downtown PS, Walking distance to everything, Casino, Museums, Restaurants its all within walking distance. Hotel is a little run down , pool is just ok but again the location makes up for it .
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and provided a good srvece at all time's.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nanora

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is not kept in the best condition, cleanliness is an issue. Staff was amazing.
Stayed 1 night in Aug 2025

6/10 Okay

Benjamin

Travelled with group
Liked: Staff & service
Staff provided us an older room with water damage on the ceiling. We paid extra for a city view and were given a view of an abandoned hotel that was all chained up called marquis villa. I found an insect in the bed on night one and ended up getting bites on my leg. So did the guy I came with. Neighbors were noisy. Felt like a Carnival cruise and not a relaxing 4 star PS resort.
Insect found in the bed.
Water damage on ceiling.
Stayed 2 nights in Aug 2025

10/10 Excellent

Denis

Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

R. Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MATTHEW, Azusa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s nice, super convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Brian, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Central downtown Palm Springs location. Easily walkable to all downtown sites and restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sophia Verrigni

Liked: Staff & service, amenities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Leticia

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait for next visit!

Great customer service , only downfall is, all of the extra amenities such as lounge bar and cafe is not available for service during weekdays . After check in and thinking to have an evening glass of wine or good cup of coffee in the morning we find out that service is not available , only open for service on weekends. But because the staff was so nice , I would make this hotel my first choice .
Stayed 3 nights in Aug 2025

10/10 Excellent

Wesley Tanner

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to park, valet was included in stay. Everything is very close by and walkable.
Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby and room size was great. Hall ways had a lot of stains on the rug. Doesn't look like it was vacuumed in a week. The pool area was in really dirty. Empty cans and plastic cups laying around and under furniture. Doesn't look like anyone was out there to straighten up the pool area in awhile. The pool deck was filthy too. Lots of stains that hadn't been cleaned up. Great location, this could be a really nice place if some cleaning details were addressed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Hotel was centrally located to downtown Palm Springs. Within walking distance to shops and restaurants. Rooms were spacious and clean and staff was courteous and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

madelyne

Stayed 3 nights in Aug 2025

10/10 Excellent

alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly exceeded expectations. Everything went smoothly and place looked great.Appreciated having our room nicely cleaned too. Such an improvement from when it was awful Hard Rock. Back on my consideration list for hotel stays next visit.
Stayed 2 nights in Aug 2025

6/10 Okay

Stan

Disliked: Cleanliness, staff & service, property conditions & facilities
Property needs a complete update . Hall carpets are filthy . Ot much staff and not many amenities for the price
Stayed 3 nights in Aug 2025