The pool was great, but it was way too cold and I refused to pay an additional 75.00 per day to have the pool heated. The cost of the heated pool should be included in the daily rental cost.
The place was covered with rat dropping and had mold
Very dirt property. We left within one hour of checking in.
Ac did not work
There was trash in the house and pool
There was smell of mold in the house
Management was not available for any help
Have pictures of everything
This was just a short weekend visit, but the house was fantastic. The kitchen is very open and easy to cook and mingle with people at the same time. We will definitely be back.
Well, there were two unexpected guests who were roaming the property. The first group of men entered the backyard without announcing themselves. Scared my 14 year old daughter so bad she hid in the hammock. The men proceeded to bang on our door for 20 minutes. It turns out that the owner got confused and told the plumbers the wrong address. Very scary. I spent a few hours trying to get a hold of anybody from Vacasa that could help me with assurance that nobody else would be entering the property. I was blown off. I spoke to corporate, the local manager, office staff⊠anyone at all. Some were sympathetic, some didnât care at all. Also, one of the patio doors wasnât working, so anyone could get into the backyard AND the house at anytime.
Iâm trying not to let this ruin our vacation, but then a second person enters the backyard. Unannounced. If you want to be given the runaround, spend all day on the phone with people who wonât help you, and risk your safety⊠this is a great property to do so at. Itâs such a shame because the house is wonderful. Itâs just not managed correctly. Alexis is the property manager. She didnât do her job. Itâs quite sad for the owners. I was on the phone for 6 hours trying to get some answers. Is that a vacation ?! Stay away from Vacasa. Even the maintenance guy who fixed the door told me that this company has major problems. He also told me to file a complaint. Even the employees know that Alexis doesnât do her job. What a waste.
Wonderful house in a great location. Gorgeous neighborhood. The backyard pool area is especially beautiful. Our family of four had plenty of room to relax. Short Uber ride to downtown for shopping and amazing restaurants. We would absolutely come back to this house.
Booked this home for our anniversary. Perfect indoor/ outdoor vibe with three big doors that give you that open feel to the home. Yard was perfect, lots of privacy and escape proof for our little dog. Pool is not heated, however I think it will be a delightful temperature in a couple more weeks of the PS heat. Home is near to all amenities- we will be back!!!
Located in a beautiful quiet neighborhood of similar mid-century homes, it was also just minutes away from downtown restaurants and bars. A real easy place to stay and an exceptionally well equipped kitchen for a rental.
We had a wonderful stay at this property. My kids and dogs enjoyed the spacious yard and I enjoyed the location. Very quiet neighborhood but close to all the amenities of downtown Palm Springs. Highly recommend! We will be back!