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Shadow Mountain Resort

3.5 star property

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Exterior
Reception
Exterior
Exterior
Villa, 3 Bedrooms, Fireplace (Full Kitchen ) | Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
45750 San Luis Rey Ave, Palm Desert, CA, 92260
  • Place, El Paseo Shopping District
    ‪5 min walk‬
  • Place, The Gardens on El Paseo
    ‪7 min walk‬
  • Place, McCallum Theatre
    ‪5 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, Kitchen

Studio, Kitchen | Desk, iron/ironing board, rollaway beds, bed sheets

Studio, Kitchen

8.4 out of 10
Very good
(55 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Desk, iron/ironing board, rollaway beds, bed sheets

Condo, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(7 reviews)
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 2 Bedrooms, Kitchen

Condo, 2 Bedrooms, Kitchen | Desk, iron/ironing board, rollaway beds, bed sheets

Condo, 2 Bedrooms, Kitchen

9.6 out of 10
Exceptional
(12 reviews)
  • 102 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Kitchen

Villa, 2 Bedrooms, Kitchen | Desk, iron/ironing board, rollaway beds, bed sheets

Villa, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • 130 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 3 Bedrooms, Fireplace (Full Kitchen )

Villa, 3 Bedrooms, Fireplace (Full Kitchen ) | Exterior

Villa, 3 Bedrooms, Fireplace (Full Kitchen )

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Condo, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 2 King Beds

Similar properties

Exterior
Marriott's Shadow Ridge I-The Villages
  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
4.4 out of 5, Excellent, 2,786 reviews
The price is CHF 224
includes taxes & fees
3 Mar - 4 Mar
Marriott's Shadow Ridge I-The Villages

About this property

Shadow Mountain Resort

This resort features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Shadow Mountain Resort offers 125 air-conditioned accommodations with DVD players and free newspapers. Rooms open to balconies or patios. Accommodation at this 3.5-star resort has kitchens with fridges, microwaves and coffee/tea makers.

40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board.

5 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Shadow Mountain Resort. During your stay, you're just a quick walk from El Paseo Shopping District. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Delish Bistro + Bar, a bistro with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 5 hot tubs
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes tennis courts, a gym and a sauna
  • 5 minutes by foot from El Paseo Shopping District and a 3-minute drive from Living Desert Zoo and Gardens
As a guest of Shadow Mountain Resort, you'll find 5 hot tubs, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the business-friendly Shadow Mountain Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Palm Desert resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Delish Bistro + Bar – This poolside bistro serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Delish Bistro + Bar

Things to do

  • 18-hole adjacent golf course
  • 5 hot tubs
  • Gym
  • Outdoor pool
  • Sauna
  • Tennis
  • Tennis lessons

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 June to 30 September:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Shadow Mountain Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 843 reviews
Rating 8 - Good. 253 out of 843 reviews
Rating 6 - Okay. 84 out of 843 reviews
Rating 4 - Poor. 39 out of 843 reviews
Rating 2 - Terrible. 30 out of 843 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
By tggg
Stayed 2 nights in Nov 2025

6/10 Okay

Jeffrey

Stayed 6 nights in Nov 2025

2/10 Terrible

Brian

Liked: Cleanliness
I arrived at 8.45pm (Sun) to check in. There was a security gate, I pressed all the codes and called the numbers, nothing. After 20 minutes a home owner came out and punched in the code for me. I arrived at the Lobby at 9.10pm, the lights were off and the door was locked. After 10 minutes, I tracked down a security guard, he opened the door and said, I’m not expecting anyone this evening. I showed him my reservation and he looked and found my paperwork. 35 minutes after arriving I got into my room. I went to the Lobby the next morning at 9.08am and again the door was locked and no one was around. I tried to cancel my 3rd night a few days before my arrival. Hotels.com told me to speak with the Hotel and the Hotel told me speak with Hotels.com. I was dealing with the Reservations Manager, he did nothing to help me resolve this. On Tuesday morning the receptionist told me I had been left two voice messages, I was playing golf at Bighorn and the reception was horrible, so I did not get those messages. Julian did say he he had managed to call Hotels.com to cancel my 3rd night, but at this time, I have heard nothing and as far as I can work out, I have been charged for all 3 nights. A little frustrating to say the least.
Stayed 3 nights in Nov 2025

10/10 Excellent

annell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, price, efficiency of check in
Stayed 2 nights in Nov 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 4 nights in Nov 2025

10/10 Excellent

Anand

Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Nov 2025

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service
This is mostly a retirement community complex. Not many families unless renting one of the units. It's better suited for someone that has multiple people staying and wants appliances to cook and eat in. Room is dated and in need of renovation.
Stayed 3 nights in Nov 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bed was hard , half of tennis courts( clay ) awful. My room stared at them . Outside porch light couldn’t be turned off. My shades didn’t close all the way. Pool bottom had yellow algae in it. Jacuzzi dirty with foam…2star hotel at best. Disappointed . Location great and tv new! Will not return…
Stayed 4 nights in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for three nights and thoroughly enjoyed my experience. Shadow Mountain truly felt like a home away from home — offering the freedom and comfort of a private rental with the convenience and amenities of a full-service hotel. The staff went above and beyond by offering an early check-in and a late check-out, which made my stay even more enjoyable. Highly recommend this resort for anyone looking for relaxation, flexibility, and quality hospitality. I look forward to returning.
Stayed 3 nights in Nov 2025

8/10 Good

Marline

Travelled with group
We enjoyed our stay at Shadow Mountain Resort. Our villa was comfortable, spacious and clean. It’s an older resort which is reflected in the style, but it seems to be maintained well. We were in a two bedroom and while one bed was comfortable, the other was on the hard side. It would be great if places like this would offer a topper to be added under the bottom sheet for those who prefer a softer mattress. There were a couple of minor things that could use attention: the carpet while kept clean is needing replacing (unit 615); it’s at the age where it’s crunchy shag. Also the sliding shutter doors weren’t working very well and could use some maintenance. We kind of gave up trying to open them because it seemed they might break. All in all, though, it was a nice stay and we hope to return and have time to use the pool which looked very inviting.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities
Yes, yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Marina

Perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is 12ft deep! Feels like you’re in the ocean. They need to bring back the diving boards.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times in family trips. Always a great time. I really like how each room is unique.
Stayed 2 nights in Aug 2025

10/10 Excellent

FATIMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this property every year with family, has never disappointed as the facilities are always well maintained.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Property conditions & facilities
Close to shopping and restaurants
Stayed 6 nights in Aug 2025

10/10 Excellent

Adrian, Torrance

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrián

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have Been going to Shadow Mountain Resort for the last 8 years with my family and always have the best experience- staff is wonderful and helpful; the rooms are always clean and the grounds are gorgeous.
Stayed 2 nights in Jul 2025

10/10 Excellent

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every is wonderful...pool AMAZING
Stayed 2 nights in Jul 2025

8/10 Good

Samuel

Stayed 2 nights in Jul 2025

2/10 Terrible

Israel

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Gave me the wrong room And power outage caused my food to go bad Had to check out early because no ac
Stayed 3 nights in Jul 2025