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Grupotel Playa de Palma Suites & Spa

4.0 star property

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Photo gallery for Grupotel Playa de Palma Suites & Spa

Sauna, steam room, Turkish bath/hammam, body treatments
32-inch flat-screen TV with satellite channels, TV
Suite Prestige (2 adults) | 1 bedroom, down duvets, minibar, in-room safe
3 bars/lounges, lobby lounge
1 bedroom, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Parking available
  • Pool

Explore the area

View in a map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Playa de Palma
    ‪8 min walk‬
  • El Arenal Beach
    ‪16 min walk‬
  • Palma Aquarium
    ‪4 min drive‬
  • Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, Balcony

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Balcony

Balcony view

Suite, Balcony

9.4 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Suite, Balcony (2 adults + 1 child)

Balcony view

Suite, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Junior Suite, Private Pool (2 adults)

Private pool

Junior Suite, Private Pool (2 adults)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Balcony (Single Use)

Balcony view

Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite, Balcony, Pool View (Single Use)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Balcony, Pool View (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Balcony, Pool View

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Balcony, Pool View (2 Adults and 1 Child)

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite Prestige (2 adults)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite Prestige (2 adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Private Pool (Single Use)

Private pool

Junior Suite, Private Pool (Single Use)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite, Balcony (Single Use)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite Prestige (2 adults)

Suite Prestige (2 adults) | 1 bedroom, down duvets, minibar, in-room safe

Suite Prestige (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite Prestige (1 adult)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite Prestige (1 adult)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Balcony, Pool View (Single Use)

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony, Pool View (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite, Pool View (Single use)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Pool View (Single use)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite, Balcony, Pool View

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony, Pool View

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite Prestige, Pool View (2 adults)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite Prestige, Pool View (2 adults)

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Grupotel Playa de Palma Suites & Spa

Family-friendly hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges and a 24-hour fitness centre are on-site.
Grupotel Playa de Palma Suites & Spa offers 133 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Grupotel Playa de Palma Suites & Spa. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus 2 restaurants and 3 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and 3 bars/lounges
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to facials, hot stone massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 4 outdoor tennis courts, a 24-hour gym and a steam room
  • Just a 2-minute drive from Playa de Palma and 6 minutes from El Arenal Beach
  • Airport and local-area shuttle service available for a fee
Grupotel Playa de Palma Suites & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 2 meeting rooms available. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Grupotel Playa de Palma Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

Guests can enjoy buffet breakfast for a fee.
Restaurante Es Jardí – On-site buffet restaurant.
Bar Salón – On-site lobby lounge. Open daily.
Bistro Es Jardí – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
Sky Restaurante – On-site restaurant. Open daily.
Sky Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Bar Salón
  • Bistro Es Jardí
  • Restaurante Es Jardí
  • Sky Bar
  • Sky Restaurante

Things to do

  • 24-hour gym
  • 4 outdoor tennis courts
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Built in 2004
  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 25 per person
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Grupotel Playa de Palma Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 439 out of 654 reviews
Rating 8 - Good. 166 out of 654 reviews
Rating 6 - Okay. 34 out of 654 reviews
Rating 4 - Poor. 8 out of 654 reviews
Rating 2 - Terrible. 7 out of 654 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Stayed 3 nights in Jun 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place and hotel
Stayed 7 nights in May 2025

6/10 Okay

shaun

Travelled with family
Liked: Staff & service
The hotel is nice. The hotel gym is very warm as one of the entrance door is missing so the AC does not work. The hotel is located in an area that hosts large groups for stag & hen parties. It’s also mostly German tourists. If you seeking something more peaceful then seek elsewhere. I shared a room with my daughter and found the single beds incredibly narrow and more suited to child than adult
Stayed 8 nights in May 2025

10/10 Excellent

Philipe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with professional staff. Great amenities and location!
Stayed 1 night in May 2025

10/10 Excellent

Sharon Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we've stayed in. Staff were superb. Hotel amenities were first class. Well maintained. Very quiet, although near to everything. Definetly stay again.
Stayed 7 nights in May 2025

10/10 Excellent

Rosetta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property, great service and good food! We felt that the location was good for visiting the island. We did not like the atmosphere at Playa de Palma beach, which was a short walk away. Too many young tourists partying and being silly. The bus stop is a short walk away which is helpful. We thought the half board was worth while. Overall we truly enjoyed our stay and there’s a wonderful woman Dipa at the restaurant always making sure we had all we needed.
Stayed 10 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, well maintained. Great pool area and spa. Outside pools not heated. 10 minutes from Palma airport and 20 minutes from Palma in a cab.
Stayed 6 nights in May 2025

8/10 Good

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tytianna

Liked: Cleanliness, staff & service, property conditions & facilities
very great!!
Stayed 5 nights in May 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was amazing and staff friendly and professional. But The Breakfast! OMG. Everything else palea in comparison You have to love a buffet that no includes Bubbly and Caviar Kudos !
Stayed 1 night in Apr 2025

8/10 Good

SeyedMohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and tidy, offering great features like a spotless spa and an excellent breakfast selection.
Stayed 3 nights in Apr 2025

8/10 Good

Sian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, we didn’t have quite the bed set up we booked by it was a great room and we had a huge balcony which was fab for my son to play on. The only real downside was that the beds were very firm so neither myself or my husband slept particularly well. Also families should be aware that in spring the outdoor pool is very cold and kids can only use the indoor pool from 10-12am but the spa and sauna facilities were a huge asset. Would definitely recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
I rarely take the time to write reviews but I must say that the stay at the Grupotel Playa del Palma was simply exceptional. The grounds, facilities, and food were amazing. The breakfest buffet was the best I've ever had (and I've experienced plenty). The dinner buffet was equally impressive and a relative bargain. The pool and spa also very nice. We choose Mallorca for the hiking - which was also amazing. Wonderful resort; wonderful island!!
Stayed 9 nights in Mar 2025

10/10 Excellent

Dale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with exceptional staff! Highly recommended
Stayed 2 nights in Mar 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel with superfriendly staff. Very good breakfast!
Stayed 3 nights in Feb 2025

6/10 Okay

Gaynor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Gaynor

Stayed 1 night in Oct 2024

10/10 Excellent

Mkhethwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible stay, our first time doing half board and we weren't disappointed. Options were always varied and delicious every night. There are many facilities to use including at least 3 swimming pools. The sky restaurant is fantastic and you get some surreal views. Most importantly staff give the place a heart, they're incredibly friendly and helpful. We want to recognise Ghazi, Joyce and one half Nigerian/Jamaican guy (sorry we couldn't remember his name) and countless others we'd like to thank and applaud. We would highly recommend this stay for anyone in the future as well as us coming back to stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Urraisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the inside pool (spa & wellness). The room was the best, we book a standard room but when we arrived we had the premium room and we fell more in love with the room/hotel. :)
Stayed 4 nights in Oct 2024

10/10 Excellent

Geidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very nice breakfast, so much variety. Please note that spa for children is only 10-12.00.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maxamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and modern hotel. Junior Suite was not as described in the photos when I booked the room. Nowhere to sit other than a hard desk chair but all suites show a sofa in the room which was not the case.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel a little walk away from the strip. Pools and spa are great. Breakfast was lovely.
Stayed 3 nights in Jul 2024

8/10 Good

Khai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, away from the busy areas but walkable.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and comfortable hotel. Staff were so lovely and provided us with an upgraded suite for our honeymoon with a semi-private pool. We purchased massages and they were excellent, as were the indoor spa pools. A 5-10 minute walk to the beach. We really enjoyed our stay!
Stayed 3 nights in Sep 2024