6/10 Okay
Deanna
12 Sept 2025
While the hotel is beautiful, there were many small things that added up to it being a l as than ideal experience.
The Expedia listing says the rooms are soundproofed which is an absolute lie. There is noise coming from the balconies, DJ on the rooftop until midnight in the middle of the week, cleaners were starting as early at 8:45am banging around in the hallways and adjacent rooms, I could even hear the footsteps of the people above me. Used earplugs and a white noise machine and was still woken up constantly.
The wifi was unusable. I ran a speed test and the download speed was 1.07 Mbps, upload didn't even register and was 0 Mbps. I had an important call and had to hotspot from my phone in order to complete it.
The toiletries in the shower were watered down, tried using the body was and all that came out of the pump were a few sudsy bubbles. It was not refilled during my 4 night stay.
Finally, most of the staff was great but there was one in particular at the rooftop bar who was so rude to me I was nearly in tears and ended up leaving sooner than planned.
I'd say location and the pools were the best part about this hotel but would have very serious doubts about staying there again.
Deanna
Stayed 4 nights in Sep 2025





























