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Vivence Hotel Palmas

Property class: 3.5

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Photo gallery for Vivence Hotel Palmas

A spacious lobby with a curved sofa, a coffee table, and large windows offering a view of the outdoors.
A modern hotel lobby with a sofa, two wooden tables, and a brown leather chair.
A rooftop pool with clear views of the cityscape, a glass wall, and a seating area.
A buffet with various food items and a fruit display.
A modern hotel with a glass facade, a prominent sign, and a classic building next to it.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Lot13 Q.201 Sul Avenida Joaquim Teotonio, Palmas, Tocantins, 77001-036
  • Place, Shopping Palmas Mall
    ‪7 min walk‬
  • Place, Sunflower Square
    ‪9 min walk‬
  • Place, Araguaia Palace
    ‪14 min walk‬
  • Airport, Palmas (PMW-Brigadeiro Lysias Rodrigues)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite

A bed with white linens, a wooden headboard, and a brown throw blanket.

Deluxe Suite

8.6 out of 10
Excellent
(22 reviews)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite

A hotel room with a bed, a chair, and a nightstand.

Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite (Twin)

A hotel room with two beds, a wooden headboard, a wall clock, and a towel on the bed.

Premium Suite (Twin)

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite (Twin)

A hotel room with two beds, a wooden headboard, a telephone, and a wall-mounted light fixture.

Deluxe Suite (Twin)

8.0 out of 10
Very good
(3 reviews)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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Front of property
Ibis Palmas Avenida JK
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  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 476 reviews
The price is CHF 61
includes taxes & fees
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About this property

Vivence Hotel Palmas

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Vivence Hotel Palmas offers 51 air-conditioned accommodations with minibars and a hairdryer. 32-inch Smart televisions come with Netflix. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Vivence Hotel Palmas. During your stay, you're just a quick walk from Shopping Palmas Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 6 meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Shopping Palmas Mall and Sunflower Square
  • Cats and dogs welcome for a fee (restrictions apply)
Vivence Hotel Palmas offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. The business-friendly Vivence Hotel Palmas also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

This 3.5-star Palmas hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Vivence Hotel Palmas has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: BRL 80
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: BRL 80 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vivence Suites Hotel
Vivence Suites Palmas
Vivence Suites
Vivence Suites Palmas Palmas
Vivence Suites Hotel Palmas Hotel
Vivence Suites Hotel Palmas Palmas
Vivence Suites Hotel Palmas Hotel Palmas

Vivence Hotel Palmas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 165 out of 310 reviews
Rating 8 - Good. 78 out of 310 reviews
Rating 6 - Okay. 42 out of 310 reviews
Rating 4 - Poor. 12 out of 310 reviews
Rating 2 - Terrible. 13 out of 310 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good Breakfast, free parking
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, spacious room, wonderful breakfast, very convenient to most attractions. Will definitely stay here again. Only issue is parking for pickup trucks. A little tight but easily manageable.
Stayed 5 nights in Apr 2025
Verified review

2/10 Terrible

james

Disliked: Cleanliness, property conditions & facilities
Dirty sheets, dirty towels, broken a/c, bites from the mattress. Awful hotel.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Diogo Edilton

Liked: Property conditions & facilities
Disliked: Staff & service
I asked for clean towels and was told the hotel ran out. Some of the food at the breakfast table was off. Check-in took almost 45 minutes.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Raphaella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo benefício. Funcionários prestativo, conseguimos fazer check-in mais cedo, bom café da manhã.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã, Bom atendimento. Apenas o ar condicionado deixou a desejar
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendeu exatamente ao que esperávamos. Quarto limpo. Café da manhã. Equipe Funcionários
Stayed 2 nights in May 2026
Verified review

8/10 Good

Leticia

Liked: Staff & service, amenities, property conditions & facilities
A impressão que tive é que o hotel está em reforma porque reservei 2 quartos e um estava melhor que outro mas ambos, estavam encardidos e com toalhas sujas. O tv, em um dia quartos não pegava nenhum canal e o técnico da manutenção, não conseguiu resolver. Os funcionários foram muito prestativos e todos muito gentis. Café da manhã bom e bem diversificado.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Samy

Disliked: Cleanliness, property conditions & facilities
Em 4 dias tivemos que trocar 4 vezes de quarto, ar condicionado que não funcionava, chuveiro que não funcionava direito, barulho de vizinhos de quarto que moram no hotel fazendo festa a noite toda. Funcionários educados porém hotel bem ruim. Não recomendo.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

ITAMAR

Liked: Staff & service
Café da manhã bem fraquinho, poucas opções. A única cadeira do quarto, bem desconfortável e torta.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Colaboradores educados e receptivos, café da manhã sempre bem servido e impecável.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Flavio

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
O colchão era péssimo. Quarto até que grande, com frigobar. Chuveiro razoavel. Café da manha fraco.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Cristiano

Disliked: Cleanliness, staff & service, property conditions & facilities
Razoável
Stayed 1 night in Nov 2025
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Comodidade
Stayed 1 night in Feb 2026
Verified review

8/10 Good

MARIA T C M NUNES

Tudo muito bom. Quarto limpo, super espaçoso. Ideal para quem gosta de espaço e estrutura para quem vai a eventos e
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities
O quarto é muito bom, atendimento do João do restaurante é excelente, muito cordial e atencioso! Café da manhã muito bom!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities
Recepção com atendente muito atencioso (Divino) Excelente quarto, banheiro atualizado, tudo muito bom! Café da manhã bem completo, tudo saboroso. Utilizamos o restaurante para o jantar e foi Excelente! Parabéns!!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities
Cama muito confortável, café da manhã variado e atendimento muito bom.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

joao eduardo

Hotel está precisando de investimento, gestão e reforma. Quarto é ok, mas muita coisa deixa a desejar. Hotel também é um residence / apart hotel, e ainda divide o prédio com salas comerciais. Garagem é confusa, suja, e sem sinalização. Um dos hospedes "travou"meu carro na vaga na garagem. Staff pouco atencioso. Pode melhorar em vários pontos.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Auryany

Disliked: Cleanliness, staff & service
Minha experiência foi bastante negativa. Logo na chegada, senti falta de informações básicas por parte do recepcionista. Não houve qualquer explicação clara sobre a garagem: qual elevador utilizar, como acessar corretamente ou mesmo a organização do local. Em razão disso, acabei indo parar em outro prédio, errando o caminho diversas vezes, tendo que entrar e sair da garagem repetidamente, o que foi extremamente desgastante e constrangedor. Além disso, o hotel aparenta descuido geral na manutenção. É visível que o local precisa de mais atenção e cuidados. No quarto, apesar de estarmos em duas pessoas, havia apenas um sabonete, o que demonstra falta de atenção aos detalhes mais simples de hospedagem. O café da manhã foi outro ponto muito negativo. Pouquíssimas opções, variedade extremamente limitada e, para piorar, presenciei funcionários consumindo os alimentos junto aos hóspedes, pegando pães e bolos com a mão, sem uso de utensílios adequados. Enquanto comiam ao lado do local onde os alimentos estavam dispostos, eles conversavam, ao mesmo tempo em que iam pegando comida e comendo, enfim... Nunca tinha visto isso em nenhum hotel, e tive uma sensação de desorganização e falta de higiene. Isso era por volta de 7h30 da manhã. De modo geral, a experiência ficou muito abaixo do esperado, especialmente em aspectos básicos como atendimento, organização, limpeza e qualidade do café da manhã.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Wellerson

Liked: Cleanliness, staff & service, amenities
Quarto muito bom
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Arthur

Liked: Cleanliness, staff & service
Disliked: Amenities
O hotel é bem localizado, com instalações boas, contudo, as utilidades do hotel não estavam funcionando de forma adequado. A área de piscina não podia ser acessada. Contudo, isso não foi informado previamente e acabou prejudicando a nossa experiência no hotel. Além disso, o café da manhã é muito fraco, poucas variedades.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Foi tranquila a estadia
Stayed 1 night in Nov 2025
Verified review

8/10 Good

ana luiza

Liked: Cleanliness, staff & service, amenities
Quarto otimo espaçoso
Stayed 1 night in Nov 2025