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Comfort Inn Palo Alto

2.5 star property

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Photo gallery for Comfort Inn Palo Alto

Exterior
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains
Lobby
Lobby
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
3945 El Camino Real, Palo Alto, CA, 94306
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Place, DVBIC Palo Alto
    ‪4 min drive‬
  • Place, San Antonio Shopping Center
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

7.6 out of 10
Good
(35 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(28 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Palo Alto

Art Deco hotel with free parking, near Stanford University
Along with a business centre, this hotel has conference space and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and a TV in a common area.
Comfort Inn Palo Alto offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Palo Alto. During your stay, you're just a quick walk from Silicon Valley. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Wired Internet in some public areas for a fee
  • Amenities include a business centre, conference space and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Stanford University and 6 minutes from Stanford Shopping Center
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square metres) and includes conference space. A vending machine, multilingual staff, and express check-out are also featured at the business-friendly Comfort Inn Palo Alto. Self parking is free.
Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • 300 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Inn Palo Alto Stanford
Comfort Inn Palo Alto Stanford University
Comfort Inn Stanford
Comfort Inn Stanford University
Comfort Inn Stanford University Motel
Comfort Inn Stanford University Motel Palo Alto
Comfort Inn Palo Alto Stanford University Motel

Comfort Inn Palo Alto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 1004 reviews
Rating 8 - Good. 341 out of 1004 reviews
Rating 6 - Okay. 184 out of 1004 reviews
Rating 4 - Poor. 94 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Elizabeth and Garen, Paso Robles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs to be kept hot, eggs were lukewarm, tater tots were cold.
Stayed 2 nights in Nov 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, price was great. Extra towels would have been nice but didn’t request any either.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Great value
Stayed 1 night in Oct 2025

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was comfortable with a good bed and full pillows.
Stayed 2 nights in Nov 2025

8/10 Good

Tami

Everything was ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Doria

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless every day we were there. Great breakfast every day! Thank you!
Stayed 2 nights in Oct 2025

6/10 Okay

Diana

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
The person at the front desk seemed annoyed to check me in. There were ants in the bathroom. No ironing board, only two hangers, only one desk chair, and an old paper towel from a previous occupant in the microwave. On a more positive note, the staff did bring me more hangers and an extra desk chair.
Stayed 2 nights in Oct 2025

6/10 Okay

Patrick

Stayed 2 nights in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff polite, and the breakfast very good.
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Location convenient Room was clean. Front office staff professional and helpful. Didn’t have breakfast but noticed it was available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jay

Stayed 2 nights in Oct 2025

10/10 Excellent

maria agostina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, great staff and proximity to bus stops
Stayed 1 night in Oct 2025

2/10 Terrible

Shelby

Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgrades done at this property were wonderful. Everything was lovely. The beds were so very comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

Owen

Liked: Cleanliness
Easy parking but no much nearby, far from freeway
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet and sink drain were both plugged when I checked into the room. I had to unplug the toilet myself. The sink drain wasn't unplugged for two days.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service
Great cleanliness and breakfast
Stayed 3 nights in Oct 2025

6/10 Okay

Kiran

Stayed 2 nights in Oct 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very practical and affordable motel in the area. Good sized room with fridge et microwave (fridge was noisy and I had to unplug it for more comfort), easy parking. Pretty good breakfast included for the price (fruits, granola, waffle machine, salty options, and of course coffee, juice...) It can be a bit noisy depending on your neighbors, but that wasn't a big issue in practice.
Stayed 4 nights in Oct 2025

2/10 Terrible

Daniel, Marina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the front desk around 11 PM and checked in fairly quickly. That’s where the only good part of my stay ended. When I opened the door to my assigned room, I was greeted by an absolute disaster, the bed was completely unmade, the bathroom was filthy, and there were crumbs scattered all over the floor. It was obvious the room had never been cleaned after the previous guests. Exhausted and frustrated, I went back to the front desk to report it. Instead of taking my word for it, the staff member insisted on verifying it himself, as if I was making it up. Ten minutes later, he returned looking embarrassed and finally admitted the room was indeed dirty. Then, unbelievably, he tried to contact housekeeping to have the room cleaned right then, close to midnight! The idea that I should wait around while someone tidied up a filthy room at that hour was beyond inconsiderate. After another long wait, I was told no cleaning staff were available, and only then was I reassigned to a different room. By this point, it was well past midnight, and my patience was gone. The entire ordeal was handled so poorly, from the disbelief to the lack of urgency or basic courtesy, that I felt completely disrespected as a paying guest. This was one of the worst hotel experiences I’ve ever had. The condition of the rooms and the staff’s response were both unacceptable. I left feeling disgusted and deeply disappointed. I will never stay here again and strongly recommend others look elsewhere
Stayed 1 night in Oct 2025

8/10 Good

Ethan, Coto de Caza

Stayed 1 night in Oct 2025

10/10 Excellent

Ethan, Coto de Caza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, but my room was very cramped. Staying in Room 126 (by own request), the room had everything I needed but was a little tight in space. Maybe if they a smaller mattress in that room, there would be more space.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was so helpful and got us into our room early!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking good, room was clean, quiet.
Stayed 1 night in Oct 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pilllows were a little too hard. Need softer beds and pillows
Stayed 1 night in Oct 2025