Hotel Panajachel Oasis

2.5 star property

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Photo gallery for Hotel Panajachel Oasis

Restaurant
Property grounds
Reception
Family Quadruple Room | Desk, laptop workspace, free WiFi
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Panajachel zona 2 calle monterrey, Panajachel, Solola, 00710
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪3 min walk‬
  • Place, Panajachel Municipal Market
    ‪15 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪86 min drive‬

Room options

Deluxe Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Panajachel Oasis

This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include free use of bicycles. Change of towels is available on request
Hotel Panajachel Oasis offers 9 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Panajachel Oasis , you're just a quick walk from Lake Atitlán. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • On-site recreation includes complimentary bicycles, mountain biking and hiking/biking trails
  • Steps from Lake Atitlán and Azul Maya Archaeological Museum
  • Airport pick-up shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Panajachel hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Hotel Panajachel Oasis has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 10:30 AM to 2:30 PM at scheduled times and on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Mountain biking
  • Skydiving

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Food and drink

  • Champagne service

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 275 per person
  • Airport shuttle fee per child: GTQ 275

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Panajachel Oasis offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:30 AM - 10:00 PM.
Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Panajachel Oasis
Hotel Panajachel Oasis Hotel
Hotel Panajachel Oasis Panajachel
Hotel Panajachel Oasis Hotel Panajachel

Hotel Panajachel Oasis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 80 reviews
Rating 8 - Good. 16 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 9 out of 80 reviews
Rating 2 - Terrible. 11 out of 80 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

GERMAN ROLANDO

Liked: Property conditions & facilities
not so good
Stayed 2 nights in Dec 2025

6/10 Okay

Jordan

Stayed 3 nights in Dec 2025

2/10 Terrible

Heidy

Stayed 1 night in Nov 2025

2/10 Terrible

Ana Maria

Travelled with family
Disliked: Cleanliness, staff & service
TERRIBLE !!! It was the worst hotel that I have stayed. I went with my son and my two nephews. The walls and door were dirty, the soap from the previous visitor was still there, when I opened the faucet, the top came off, the shower curtain was the plastic one that you put under the main curtain, and cheap hooks, and with mold !!!!. No A/C, and the fan was extremely noisy. My nephews room was worst, spider web behind the bed the towels were so used that they have holes, mold also in the curtains, disgusting. When we came back from a night in town, the door for the lobby was locked and nobody was at the front desk, we had to look for the keys in a box that we found at the reception area, it took us an hour to find the right one. Breakfast was included, because I wanted coffee before leaving I went to the "terrace", and when I asked for milk for my coffee, they told me that it was extra and I was going to be charged. What???? I don't recommend this hotel to anybody, don't be fooled with the pictures. Not even a nice entrance. Terrible experience.
Stayed 1 night in Nov 2025

2/10 Terrible

Margarita

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
the hotel was a huge disappointment and very unclean. to start there was hair, lint, and dirtiness all over the bed. there was a thick layer of dust, spider webs, and a dead spider in the room. all along the walls, there was dirtiness and mold. but the worst part was definitely the bathroom: moldy, rusted, and nasty. there were holes in the towels they gave us, and mildew all around the drains. This hotel showed a complete lack of cleanliness and upkeeping. When we complained about the holes in the towel, we were given new towels that were also ripped. Additionally, upon returning from the hotel at night, we were locked out of the hotel. We had to fish around the lobby to find the spare keys ourselves. NO RECEPTION and NO FOREWARNING. The staff were friendly, but the standards of hygiene and general upkeep were unacceptable. I would not recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a sweet place right near the water in Pana. They made us feel so at home. Already talking about when we can come back & stay here!
Garden view room
Garden view room
Free breakfast (we made it vegan, they usually give you eggs too!)
Stayed 4 nights in Nov 2025

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities
You can't get the sheets or towels dirty because supposedly they get stained and it's a policy they never read to you.
Stayed 3 nights in Nov 2025

4/10 Poor

Spencer

Travelled with partner
Disliked: Property conditions & facilities
- Room had a great view with a nice balcony. - wifi was slow - room was newly constructed and not built very well with exposed wires. - light interior door with loose door knob for main entrance door. - woken up at 8am by demolition directly down the hall. Should have been closed for construction. - super close to town and ferry - ear plugs suggested as dogs bark all night and fireworks go late.
Stayed 2 nights in Nov 2025

10/10 Excellent

Osmany, West Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena y acogefora
Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Craig

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We didn't have water for 4 days. The first day, no hot water, the second and third no water at all, the 4th we had a trickle but the cleaning lady is the one who finally got us got water so we could shower in our own room. The hotel clerks kept telling us they were working on the problem but, I believe they were just lying to us. We booked 3 people, myself, wife and son, they would only honor 2 free breakfasts per day and only gave us 2 towels because they said kids don't count on expedia (travelocity)!!! The location is really good for getting on the boats and close to restaurants. I wouldn't recommend staying here its not worth the hassle!!! There is no a/c and it was too warm at night for us.
Stayed 4 nights in Jul 2025

4/10 Poor

Rachael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Miscommunication at check in because their property didn't distinguish between older and younger children. Had to spend 2 hours and rebooked the SAME ROOM for 50 cents less (literally). Breakfast was good, at the restaurant next door. Had to ask for TP, and ask for room cleaning. Only 2 towels for 3 people, shower was horrible, no ventilation in the room, no where to put towels. Nice beds. Would not return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing fancy, but great location and service

My kids loved the hammocks! Great location and very friendly. We didn’t have hot water, and internet wasn’t great, but the modest accommodations were fine for a couple days at the lake. The restaurant is very good.
Stayed 2 nights in Jun 2025

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities
No hot shower. Very noisy. Dirty floors.
Stayed 18 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

This was a great hotel to stay at in Pana. The included breakfast at 7 Caldos was amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Anita

Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Old rooms

The room we got was old and dingy. The shower head barely sprayed water and the drain was clogged. Never got hot water. No place to hang towels. Very basic place. Definitely the price was not worth it.
Stayed 1 night in May 2025

6/10 Okay

Keila

Disliked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Silverleen

Travelled with partner
Liked: Staff & service
The location is excellent, with everything just a short walk away. The staff is friendly, though it took a little while to find my reservation. The room was as shown in the photos, but could use more furniture for storing belongings. The bathroom is spacious, but there were ants coming from the shower faucet and windows. Breakfast was great, and laundry service was efficient—clothes dropped off at 8 AM were ready by 4 PM. Although the location is ideal, it can get noisy at night due to parties/karaokes from nearby hotels/restaurants. Overall, a pleasant stay with friendly service, though there’s room for improvement in cleanliness and noise control.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lazary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very close to the lake and main street with lot of options for dining and shopping, hotel provides free breakfast which was really good
Stayed 2 nights in Mar 2025

10/10 Excellent

Yujin, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access, and friendly staff
Stayed 1 night in Apr 2025

6/10 Okay

Marta

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Pésima atención, nunca hay nadie en recepción para atender y ni papel higiénico nos dieron suficiente.
Stayed 1 night in Apr 2025

2/10 Terrible

Brittany

Stayed 3 nights in Mar 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to go to Pana a day early and found this place to stay on short notice. Perfect little spot. Right by the public launch and right by the main street!
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find and in an awesome location. The staff was friendly and very accommodating. Breakfast being included was a terrific surprise and very good. We would stay again and recommend it.
Stayed 1 night in Mar 2025