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Hotel Posada Gutierrez

2.5 star property

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Flat-screen TV
Desk, free rollaway beds, free WiFi, bed sheets
Flat-screen TV
Flat-screen TV
Desk, free rollaway beds, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View in a map
Calle El Amate, Zona 1, Callejon Hotel Victoria, Panajachel, Solola
  • Place, Church of Saint Francis
    ‪6 min walk‬
  • Place, Panajachel Municipal Market
    ‪6 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪13 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪109 min drive‬

Room options

View all photos for Standard Double Room, 2 Single Beds, Non Smoking

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, 1 Double Bed, Non Smoking

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double or Twin Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, 3 Single Beds, Non Smoking

Desk, free rollaway beds, free WiFi, bed sheets

Classic Triple Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Desk, free rollaway beds, free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Posada Gutierrez

A bar/lounge, dry cleaning and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Hotel Posada Gutierrez offers 12 accommodations with complimentary bottles of water and shared/communal kitchens. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Posada Gutierrez, you're just a quick walk from Church of Saint Francis. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Church of Saint Francis and 6 minutes on foot from Panajachel Municipal Market
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Hotel Posada Gutierrez. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Panajachel hotel.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Shared kitchen access

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Hotel Posada Gutierrez offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Victoria Panajachel
Victoria Panajachel
Hotel Victoria
Hotel Posada Gutierrez Hotel
Hotel Posada Gutierrez Panajachel
Hotel Posada Gutierrez Hotel Panajachel

Hotel Posada Gutierrez Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Elvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

GAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel 🏨

I did enjoy my stay in this hotel. The owner is very nice. He speak quite good English and he can be very helpful. They do have a pool. They do have a breakfast in the hotel as well. It cost. My hope was very pleasant and quite large.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Luc

Disliked: Amenities
Pros: Decent location and facilities. Very nice breakfast. Cons: very noisy with several dogs barking all night. Hard to sleep. Not sure the owner cared after I provided similar feedback to him. Would not go back.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Greg

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water in a shower, noises all night, lack of sitting area, no English-speaking staff
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly. I arrived in pretty poor shape after getting altitude sickness on Acatenango. They were patient with me. I had a comfortable room with a large bathroom. Breakfast was excellent and the location is tucked off of a main road down an alley. It was easy walking distance to all of Pana. When my bus to Guatemala City didn’t see me at the pick up spot, the owner assisted by taking a phone call from the agency (I was only using my phone on wifi) and helped wave them down for me. Definitely recommend.
Verified

6/10 Okay

Wylie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was quick, but I never got a key to my room (even after asking for one) and had to leave it unlocked whenever I left. The water was cut off on my second day, and they transferred me to another place up the street for the remainder of my stay. Walls are paper thin - I could hear the toilet flush from the next room over.
Verified

2/10 Terrible

Marian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cables coming out of walls no tv in the room no warm water one faucet not working . no adequat light in the room. No light by the bed. The only good about it was the price and friendly girl at the reception. I am really surprise that expedia is promoting that hotel.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

We booked Hotel Victoria, but when we arrived there was no one at the reception. People on the street redirected us to the next hotel, Posada Gutierez, as apparently was under the same chain/owner. We were offered accommodation at another (3rd location) within a villa that looked like it was still under construction. All ceilings were unfinished, all bed linings and towels were not cleaned properly. There was an area to be shared, including a kitchen, where a whole window was missing. In front of the villa there was like a garage were they were repairing their cars. And a dog loose, which didnt mind pooping inside the villa on the sofa. Wifi reception and speed super bad. Please make sure you avoid this amazing accommodation.
Stayed 5 nights in Dec 2023
Verified

6/10 Okay

Audrey-ann

Disliked: Cleanliness, staff & service, property conditions & facilities
À notre arrivée à l’hôtel, déception de constater l’état des lieu mais aussi de ne pas avoir de serviettes dans la chambre! Après avoir demandé a deux reprises des serviettes, la première fois on nous a servie des serviettes mouillées et à la deuxième demande on a fini par avoir UNE serviette pour DEUX personnes !! Nous avons réservé pour 4 nuits déceptions ! Mauvaise Connection internet.Lit très inconfortable. Endroit pas très propre du moins la moisissure y est bien présente. Je vous épargne l’endroit pour le petit déjeuner inclus qui était en rénovation donc nous avions droit à du cassage de bétons comme musique de font !
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Mauricio

Me cancelaron la reserva. Llame a confirmar y me dijeron que tenían cupo, pese a que tenía la reservación. A pesar de que hable con el hotel, se negaron a confirmar mi reserva.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service
The staff are incredible and the free breakfast is delicious. There is a water-refill station. The power was out all over the lake the day I was there so I’m not sure if the internet is good, or if there is hot water. If you’re a solo-traveler looking to meet people, this is not the spot
Stayed 1 night in May 2021
Verified

10/10 Excellent

Luis Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barato y comodo

Muy amables, exelente atencion y muy bueno para el precio.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff is very friendly and helpful. Breackfest is incuded in the fee. It is a quiet place, it takes only 10 min walking to the lake.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
Habitación muy pequeña. Viento hacía sonar latas y estructura, muy molesto al dormir...
Stayed 2 nights in Mar 2020
Verified

8/10 Good

ANDREW

Liked: Cleanliness, staff & service

Basic, good value choice in Pana.

Pretty basic, Bed Ok. Noisy in the day, OK at night. English Channels on TV. Simple breakfast included.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in Panajachel. Convenient location. Breakfast included and served on a terrace with a view. Great if you are staying few days in Panajachel. Note - must do - Paraglading - lifetime experience above lake Atitlan.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

shef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Breakfast was good, free shuttle to airport was literally a stones throw away- so quick and easy. The shared shower/toilet to rooms ratio was decent
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on the terrace and friendly furry friends.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money Hotel in Panajachel

For the price this hotel is a no brainer! It is located about a 5min walk to the Church and market and about a 12min walk to Calle Santander(the main drag). Check-in was speedy and the room readied as I checked in around 10:30am. The room on the first floor was spacious, clean with an attached bath with good water pressure and hot water. There was also a TV with English language programing including CNN and BBC. The wifi worked well in all areas and breakfast served on the terrace consisted of fruits, eggs, toast and coffee. Also located a few feet from the hotel on the main road is a Supermarket and a few local eating places. Service on the whole was efficient especially with the Manager on duty. Overall, an excellent deal.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Florentine

Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Siddharth

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

EMILIO DEL

Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Denia Beatriz