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Occidental Papagayo - Adults Only - All inclusive

4.0 star property

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2 outdoor pools
Property video
Deluxe Room, Bay View | View from room
4 restaurants, breakfast served
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa Hermosa, Golfo De Papagayo, Sardinal, Guanacaste, 485000
  • Place, Playa Hermosa
    ‪4 min drive‬
  • Place, Rocio's Kitchen
    ‪5 min drive‬
  • Place, Panamá Beach
    ‪6 min drive‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, Bay View

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room, Bay View

  • Sleeps 2

View all photos for Deluxe Room

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room, Bay View

Deluxe Room, Bay View | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room, Bay View

8.4 out of 10
Very good
(55 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room

8.0 out of 10
Very good
(95 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Level Luxury

Premium Level Luxury | Free minibar items, in-room safe, desk, blackout curtains

Premium Level Luxury

8.4 out of 10
Very good
(17 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Free minibar items, in-room safe, desk, blackout curtains

Deluxe

  • Sleeps 2

View all photos for Premium Level Luxury

Free minibar items, in-room safe, desk, blackout curtains

Premium Level Luxury

  • Sleeps 2

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About this property

Occidental Papagayo - Adults Only - All inclusive

Spend the day playing on the beach then return to dine at one of Occidental Papagayo - Adults Only - All inclusive's 4 restaurants.
Occidental Papagayo - Adults Only - All inclusive offers 163 accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include deep-tissue massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Occidental Papagayo - Adults Only - All inclusive. During your stay, you'll be close to Playa Hermosa. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • 1.7 mi (2.8 km) from Playa Hermosa and 8 mi (13 km) from Coco Beach
Occidental Papagayo - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Occidental Papagayo - Adults Only - All inclusive, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A nightclub, a rooftop terrace, and spa services are also featured at the business-friendly Occidental Papagayo - Adults Only - All inclusive. Free self parking and valet parking are available.

This Mediterranean Sardinal property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Occidental Papagayo - Adults Only - All inclusive has 4 restaurants serving breakfast and lunch.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Nightclub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 22 buildings
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Papagayo - Adults Only - All inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Adults Only-All Inclusive
Occidental Grand Papagayo Adults Only-All Inclusive
Occidental Grand Papagayo Resort Adults Only-All Inclusive
Occidental Resort Adults Only-All Inclusive
Occidental Grand Resort Adults Only-All Inclusive
Occidental Grand Adults Only-All Inclusive
Occidental Papagayo Adults All Inclusive
Occidental Adults All Inclusive
Occidental Papagayo Adults
Occidental Adults
Occidental Grand Papagayo Resort Adults Only All Inclusive
Occidental Papagayo Adults Only All Inclusive
Occidental Papagayo Adults All Inclusive All-inclusive property
Occidental Adults All Inclusive All-inclusive property
Occintal Papagayo Adults Only

Occidental Papagayo - Adults Only - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1004 reviews
Rating 8 - Good. 302 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 93 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jacob

Stayed 8 nights in Dec 2025

8/10 Good

Joshua D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We took this trip for our honeymoon. Overall, it was a good experience. The room was kept clean but a bit dated. The property was beautiful. The food was good and the dining areas were clean. Some of the male staff members were not the friendliest but we didn't let it ruin our trip. We are willing to try other Occidental properties but will most likely not return to this one.
Stayed 5 nights in Jan 2026

8/10 Good

Ion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard of the resort it is maybe exagerate for 5 star resort. Definitely need a little renovation... The services doesn't exceed expectations. We encountered small problem from the check in...The problem was solved,but in a slow motion speed and in not a realy professional way...Only one mention name:Paul for the entertainment team...Very professional guy and very nice talking...He is a big plus for this resort,this man,Paul Congratulations.
Stayed 8 nights in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, variety of food, quiet and clean comfortable, Bathrooms should be modernized.
Stayed 5 nights in Jan 2026

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. Wasn't a fun place. Adults only place it more like a senior place.
Stayed 3 nights in Jan 2026

8/10 Good

Karen

Room was clean - overlooked the pool - building one. Food was delicious in buffet, grill, Asian and Italian
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely polite and saw to our every need. The meals were wonderful and the amenities were great!
Stayed 4 nights in Jan 2026

4/10 Poor

Kyle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Food: Breakfast consistently felt below standard. Nothing extraordinary. Lunch options were okay but not fantastic. We much preferred the snack bar. Supper meals were enjoyable only at the restaurants Orient and Italian. The buffet options were consistently disappointing. The New Years Supper was excellent!!! I did wish there was additional celebration elements like fireworks similar to other resorts we seen. Would have elevated the experience. Beach (2/10) My major complaint is the beach size and atmosphere. The beach itself is extremely small. For an adults only resort the environment on the beach did not reflect that at expectation at all. Included a large amount of local children which made the area extremely loud. We’ve been lucky to visit many resorts and they have designed separate areas for resort guests and public visitors. The beach situation was the primary reason for my low rating. I personally love the beach and I think we were at the beach only twice out of our 7 days because we couldn’t enjoy it. I would not stay at this resort again. Resort: The grounds are well maintained though the property is quite large requiring lots of walking and stairs. Shuttles are available which helps but good to keep that in mind. Activities: Maria, JJ, Larry were amazing for booking excursions. Ricardo was great at taking us to the places we wanted to be!
Stayed 7 nights in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Costa Rico and Occidental Papagayo was a good pick. Was able to enjoy all the resort amenities without overcrowding. Staff were friendly, professional and attentive to guests.
Stayed 4 nights in Dec 2025

2/10 Terrible

steve, AKRON

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff and horrible food and drinks. Give this place a 1 out of 10. So disgusting service. I can’t believe we paid over 400.00 for 1 night.
Stayed 1 night in Dec 2025

6/10 Okay

Anthony

Travelled with partner
Better variety food choices for the buffet. Make the ambiance a little adult sexy. Staff was good. Rooms are okay but its the wildlife that was crazy. You cant leave ya doors open that much they have raccoons and coati's running around.
Stayed 4 nights in Dec 2025

4/10 Poor

darin castallo

Travelled with family
Disliked: Amenities
Room had crabs, spiders, ants daily. Room shower not very clean. I paid for ocean view premium room and asked to pay for a suite upgrade. They don’t even look at system or days your stating and just say no, yet I saw empty ones the entire time we were there. I asked if I could get refunded fur last two days of my stay so we could relocate and I was told to email the manager who never responded with multiple attempts. Getting coffee refills in am was so hard to get. Food was disappointing at best. We ate off property last day because we couldn’t do any more meals there. Even reservation restaurant food was just edible. Fruit was only thing good. No pool side service or water . Swim up bar is dingy. As soon as you step on beach you get asked about paying for messages . Locals can use beach chairs so they fill up fast. Pool needs work was foggy and dirty. No yoga classes at time it says , I showed up at 8 and nothing. No one at beach to help with kayaks. Drinks are not good and barely any alcohol in them no matter what you order you can have multiple drinks without noticing any alcohol. “No liquor before 11am” apparently but this changed depending on who you asked. “No champagne” yet they have mimosas at one location but not the others. It’s Costa Rica and coffee was out of a machine and tasted awful. I would not stay here. American cancelled our flights and we were a day late and hotel could do nothing, they couldn’t refund day we missed, or add day.
Stayed 5 nights in Dec 2025

8/10 Good

Gary

Stayed 7 nights in Dec 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service, property conditions & facilities
The food was not that good. You only get two English tv stations. And you are charged for everything they can. Air not that great. But people where very nice
Stayed 7 nights in Dec 2025

8/10 Good

Christian Sean

Stayed 7 nights in Dec 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Lots of steps and walking but the scenery was beautiful for it.
Stayed 5 nights in Dec 2025

8/10 Good

Terri, Detroit

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 5 nights in Dec 2025

8/10 Good

Aleksandr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was pretty good, except a funny smell in the room (we were in the building 2)
Stayed 9 nights in Dec 2025

10/10 Excellent

Luis G

Stayed 4 nights in Dec 2025

2/10 Terrible

Michael

Stayed 7 nights in Dec 2025

6/10 Okay

JANET Ann

Stayed 7 nights in Dec 2025

10/10 Excellent

Edilio

Liked: Cleanliness, amenities, property conditions & facilities
Linda vista hacia el mar, el personal muy amables y atentos a las necesidades de los huéspedes, Excelentes frutas.
Stayed 4 nights in Dec 2025

8/10 Good

ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great. Amenities
Stayed 3 nights in Dec 2025

4/10 Poor

Brad Marshall

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Check-in was unorganized. it felt as if nobody really knew what to so. No supervisor or manager assisting or guiding staff. I was advised my room was ready. traveling companions waited another 1 1/2 hours to get their room- 5 doors down. corrective action- clean the rooms that you have customers waiting in the lobby first! Communication was HUGE issue the entire stay. 1 1/2 hour wait to get bathroom towels. TV remote batteries dead. Electronic safe batteries died with safe locked close. Food service in main buffet low quality. NEVER opened on time- watched staff look at watch while sitting around table with other staff at opening time and ALWAYS waited 5 minutes or so before they decided they would get up and walk to unlock the door. EXTREAMLY bad optics. Snack Bar staff- very friendly and helpful- same quality of food but at least much better staff. Upper pool- more attention to keeping the pool clean of debris. Lower Pool bartenders very friendly- very welcoming. Drinks quality changed from bartender to bartender. Most were good- one particular was not at all. Grounds were nice- however after cutting and trimming, the debris would sit on the walkway for a couple of days. Leaf blowers and weedwhackers running at 0700 DONT Come to relax- won't happen. Travel Companions have the same opinion-- WE WONT BE BACK. I am General Manager of VERY high end customer service related business. This was NOT even close
Stayed 7 nights in Dec 2025

6/10 Okay

Donald

Travelled with family, Travelled with group
Room service (Cleaning) was spotty, at best, check in took forever (Room not ready). Staff was sometimes rude or did not follow through with what they said they were going to do. Antonio from the restaurant was completely unprofessional and rude when we brought fish back from trip to have prepared (a service they offer, but it seems like a service they do not wish to provide). Bartenders were not all trained, depending on who was working the bar made you decide if you wanted a drink or not. Thelor was an awesome host! Bottom line is that you never knew if you were going to get consistent service or not, except for the ladies serving in the restaurants, they were very consistent and pleasant. If you have ever stayed at a Barcelo property, this would disappoint...
Stayed 7 nights in Dec 2025