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Occidental Papagayo - Adults Only - All inclusive

4.0 star property

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Photo gallery for Occidental Papagayo - Adults Only - All inclusive

2 outdoor pools
Deluxe Room | Free minibar items, in-room safe, desk, blackout curtains
Porch
On the beach, sun-loungers, beach towels
4 restaurants, breakfast served

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
Playa Hermosa, Golfo De Papagayo, Sardinal, Guanacaste, 485000
  • Place, Playa Hermosa
    ‪3 min drive‬
  • Place, Coco Beach
    ‪9 min drive‬
  • Place, Ocotal Beach
    ‪15 min drive‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, Bay View

Deluxe Room, Bay View | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room, Bay View

8.2 out of 10
Very good
(47 reviews)
  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room

8.0 out of 10
Very good
(77 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Level Luxury

Premium Level Luxury | Free minibar items, in-room safe, desk, blackout curtains

Premium Level Luxury

8.2 out of 10
Very good
(14 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About this property

Occidental Papagayo - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Spend the day playing on the beach then return to dine at one of Occidental Papagayo - Adults Only - All inclusive's 4 restaurants.
Occidental Papagayo - Adults Only - All inclusive offers 163 accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include deep-tissue massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Occidental Papagayo - Adults Only - All inclusive. During your stay, you'll be close to Playa Hermosa. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • 1.7 mi (2.7 km) from Playa Hermosa and 8 mi (12.9 km) from Coco Beach
Occidental Papagayo - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Occidental Papagayo - Adults Only - All inclusive, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A nightclub, a rooftop terrace, and spa services are also featured at the business-friendly Occidental Papagayo - Adults Only - All inclusive. Free self parking and valet parking are available.

This Mediterranean Sardinal property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Occidental Papagayo - Adults Only - All inclusive has 4 restaurants serving breakfast and lunch.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Nightclub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 22 buildings
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Papagayo - Adults Only - All inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Adults Only-All Inclusive
Occidental Grand Papagayo Adults Only-All Inclusive
Occidental Grand Papagayo Resort Adults Only-All Inclusive
Occidental Resort Adults Only-All Inclusive
Occidental Grand Resort Adults Only-All Inclusive
Occidental Grand Adults Only-All Inclusive
Occidental Papagayo Adults All Inclusive
Occidental Adults All Inclusive
Occidental Papagayo Adults
Occidental Adults
Occidental Grand Papagayo Resort Adults Only All Inclusive
Occidental Papagayo Adults Only All Inclusive
Occidental Papagayo Adults All Inclusive All-inclusive property
Occidental Adults All Inclusive All-inclusive property
Occintal Papagayo Adults Only

Reviews

Occidental Papagayo - Adults Only - All inclusive Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 361 out of 1005 reviews
Rating 8 - Good. 310 out of 1005 reviews
Rating 6 - Okay. 168 out of 1005 reviews
Rating 4 - Poor. 95 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

Reviews

10/10 Excellent

Jose Anibal Velasquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options in the restaurants were all excellent, as were the drinks. Very good service.
Stayed 11 nights in Aug 2025

10/10 Excellent

Romelio

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well our time is over in Costa Rica and at the Occidental Papagayo. Time for my review We actually stayed in 2 rooms when we were there the standard room over looking well basically nothing lol on the 2nd floor. The room is very nice The bed is really comfortable And you gets Iots of pillows LMAO the bathroom is spacious enough. So before we arrived I emailed the resort and told them my wife has issues climbing stairs and its her 60th birthday so if we could get something on main level and our daughter is also coming with her own separate room could we get something close together. I never heard back. When we checked in a was taken our rooms We went to our daughter's 2202 and wow wow wow Then to our room as I said before it was nice but the other
Stayed 10 nights in Aug 2025

2/10 Terrible

Woody

Disliked: Staff & service, property conditions & facilities
Last night had the worst steak of my life at the speciality dinner! TERRIBLE!!!!
Stayed 7 nights in Aug 2025

4/10 Poor

Kimberly

Disliked: Staff & service, amenities, property conditions & facilities
The property was located very near the beach. The plants, trees, and grounds were BEAUTIFUL. The resort needs updating; it is dated. The beds, all couches and cushioned seats, had dips, sunken spots, and the upholstery in several areas, including the premium lounge, was stained or dingy. The air conditioning was not working in the main dining/buffet. There were fans on floor, but the fans did very little to cool the area. The air conditioner in my room worked sporadically; I called multiple times for repair. The water in building one was off for over 5 hours one day. My room smelled like sulfur/sewage and the smell seemed to worsen each day. The food was horrible and lacked variety. There were beans and rice daily. The meats-- pork, chicken, and fish--were extremely poor quality and never looked appetizing or edible. The vegetables--cauliflower, carrots, broccoli-- were served everyday; they were undercooked and never seasoned. The desserts were inedible. Outside of the restaurants, drinks were served in thin paper cups that got flimsy immediately. The music played throughout the resort lacked diversity and variety. They started playing it early in the mornings, loud enough to be heard in the guestrooms. The club/disco was disappointing. There was karaoke every night. Nearly ALL of the selections were salsa. The pool table was in a corner by the entrance, there was too much traffic to play it comfortably. To top it off, staff was not hospitable at all.
Stayed 6 nights in Jul 2025

6/10 Okay

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This resort only had 3 restaurants and one buffet. The 3 restaurants are first come first serve for signing up. If it’s booked out before you go to reserve, then you only have one buffet to go to. The entire resort uses this one buffet so there is always a line to get in. Breakfast was horrible. They had no variety of choices each day it was the exact same servings for breakfast. If there was things you did not eat then you were going to be hungry. Each morning I hoped for bacon and out of the 6 days I stayed, there were none, just the same lousy choices every morning. There wasn’t much to do on the resort as far as fun. They held the same activities every night and it was never a time where they held anything different. The pools always looked cloudy like there wasn’t bleach used in the pools so we only went in the pool once out of the 6 days we stayed. The beach on the resort was nice until the raccoons came out. Overall if you’re looking for a nice view and nothing to do go there. If you’re looking for fun and good food do not go here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kassem

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue bien
Stayed 5 nights in Aug 2025

2/10 Terrible

Deladeaye

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 7 nights in May 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
something I didn't like, and that other people didn't like either, is that the air conditioning in the disco or club was super cold. We all complained and nothing was done about it.
Stayed 5 nights in Jul 2025

6/10 Okay

Mabel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and beautiful. The staff was amazing. The food variety was not the best. The amenities and entertainment was not good at all.
Stayed 7 nights in Jul 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
People are amazing! Food is good 👍 Grounds are beautiful Rooms could use some upgrades and place could use More entertainment Options. I loved my stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Awilda, Belleville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Few food options, the air conditioning in the restaurants didn't work, for lunch or dinner it was hellishly hot, the bed was comfortable, the room was clean, except the air conditioning was also faulty in the room, definitely not what I expected.
Stayed 5 nights in Jul 2025

8/10 Good

Amber-Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at our stay this past week - the property was beautiful and overall a lovely place to stay. Well maintained property and a nice beach. It was easy to book excursions but it was difficult to get ahold of staff for other things. Overall I'd recommend this location for a beautiful and comfortable stay but there are a few things to keep in mind. The room was very nice but it didn't have any toiletries when we arrived other than the dispeners in the shower, toilet paper, and a few kleenex tissues left. Housekeeping took good care of the room when you gave them a good tip. We struggled to find people at the right times to book a dinner reservation and when we finally got our booking on the last night, my partners chicken and beef were extremely under cooked and they took them back to replace them but they never came back to us so we just had to leave. Overall I'd rate the food probably a 6.5/10. Some hit and miss but we still enjoyed ourselves.
Stayed 6 nights in Jul 2025

6/10 Okay

Treeca, Red Oak

Travelled with partner
Liked: Staff & service, amenities
Arrived at resort at 2:40PM, only two people available to check folks in. Waited in line standing, no water or refreshments for 30 minutes. Actual check took about 5 minutes, but were told room wasn’t ready and give them 5 minutes. After waiting an additional 25 minutes, we went back up to the desk and was hold we need to now get in another line to wait for a shuttle to take us to our room. We had to wait on a second shuttle, climb onto a mini van with no A/C… got stuck riding behind another shuttle took an additional 15 minutes to arrive to our room. The room is just okay, the shower and toilet areas were out dated and the bed was firm. The door had a huge space under it allow all kind of lizards to crawl into our room, we had to start laying a towel down at the door to act as a barrier. Speaking of towels, they always arrived dirty looking, so pack your own if you can. The resort food was just okay, the best restaurant was the grill’s steak dinner and the wings in the snack bar. The staff was friendly and accommodating… the bartenders were generous with the liquor but the brand is cheap so take it easily. Access to the beach, was amazing… we were able to rent jet skis and I got a massage, from Maria, high recommend her! Overall a very relaxing trip with the hubby would I go back probably not.
View from the buffet restaurant
Resort at
Stayed 3 nights in Aug 2025

4/10 Poor

Angie

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel a/c is horrible. Our first room the temp didn't get above 78 and we complained and got a new room the 3rd night of our stay. The a/c in that room was better but 2nd night all the a/c units in our building froze and everyone complained about that. There was no a/c in any restaurants so you were eating dinner sweating. They don't stock your fridge unless you call and even then most of the time we still had to walk to the front to get water bottles from the bartenders because they didn't do it. Sunday, when we checked out they didn't have any water bottles to give guests for the airport ride. Another thing to note is that all of their liquor is not good unless you pay for the premium service WHICH is only served in one location on the property. Their bartenders were all great and a lot of fun, their staff is attentive for the most part. The food was blah, we did have a great steak in the Grill the first night and the Oriental restaurant was really good. I will never stay at this resort again nor will I recommend it.
Stayed 5 nights in Jul 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all inclusive almost beach resort. The hotel campus is very spread out with 20 separate buildings all with a unique view. If anyone in your party is disabled this is not the place to stay. They offer a shuttle service to the wet bar/beach area, which is still a short walk to the beach. The shuttle is offered at all hours but once you get dropped off the lobby is the only location to catch a return room trip. All meals and drinks including alcoholic ones are included in the pricing. Meals are mostly buffet style. Our room was spacious but lacked a dresser and a power source on both sides of the bed. We did have a gorgeous view. Room was cleaned everyday. All of the staff was pleasant and helpful. Off site excursion partners are pricey.
Building 20 landscape
Main pool area
View from porch
Stayed 6 nights in Jul 2025

10/10 Excellent

Svetlana I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2025

8/10 Good

Richard Scott

Stayed 4 nights in Jul 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Rooms were a little outdated.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had everything you would need. Food, Drinks, beach access, and (even though I did not use their services because I didnt know they had them) they have excursions on site. The only two gripes I have is they offer a luxury upgrade for premium liquor and free room service, but only one location has the premium liquor and its at the very top of the resort. This leads to my second gripe which is the amount of walking needed to enjoy the resort. They do have shuttles, but they get full quickly and show up rarely or you call for one and it comes slowly. Still enjoyed the stay and would recommend it.
Stayed 3 nights in Jul 2025

6/10 Okay

Nfakaba

Liked: Amenities
Disliked: Staff & service
What I didn’t like was the attitude of the staff it clearly wasn’t the best throughout the trip but that wasn’t everyone
Stayed 5 nights in Jul 2025

6/10 Okay

Hetal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is beautiful but unfortunately the condition of the rooms needs a lot of attention. We had lights not working and hot water not working. The staff could only do so much. Every time you called the front seat they would say the will send things right away but no one would show up. There was no consistency in the services provided. Their main restaurant had no air conditioner and so it was like eating in a sauna. Overall the staff was good but the services provided were very poor.
Stayed 7 nights in Jul 2025

8/10 Good

Aurora Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our honeymoon. We wanted to go somewhere that was easy to get to and that didn't need any extra planning ahead of time. All inclusive was great, deluxe room with a bay view was worth it, and so was the premier upgrade that got us into the premier bar/lounge. The food at the restaurants was much better than the buffet, but the buffet was still fine. Tours with On the Beach Tours were great, and we liked spending time at the beach every day. Overall, we were happy with this for an affordable and easy-to-plan honeymoon.
Stayed 5 nights in Jul 2025

6/10 Okay

Nitin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed at two other resorts before arriving at Occidental Papagayo, and while the property itself has beautiful views and a great location, the overall experience was disappointing—mainly due to poor staff service. The front desk staff were unhelpful and unresponsive, and the security personnel at the entrance and exit were outright rude. This was not a language issue—we had excellent service at two other nearby resorts where communication was never a problem. The rooms are outdated, though they were kept clean. The bathroom felt like something out of an old care facility—low water pressure, a broken faucet, and an overall worn-out feel. The security safe didn’t work, and no one made any effort to fix it, even after we reported it. Housekeeping never showed up, despite reminders. The shuttle system between the parking area and rooms was inconvenient. We booked an ocean view room but were given one almost entirely blocked by trees, with little to no view. The food was average at best—breakfast was decent, but the lunch and dinner buffet were below expectations. Although we made the most of our stay by enjoying the beach and scenery, the resort’s management and service were lacking. I won’t be staying here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025