Overall, we enjoyed our stay at the Dunes of Panama. The condo seemed fairly clean, with the exception of a few details that showed me that the cleaning staff did their job rather quickly, but that’s often expected and those things didn’t affect our stay.
What did set the trip off on a rough note was the fact that the main condo door only had the coded lock, but no secondary lock for security, which was included on the listing. While it might not matter to some, it was very important to me for personal reasons, and I spent the first night unable to sleep, which left me exhausted and dealing with a migraine the next day, which was my daughters birthday and our first full day at PCB. Being that it was a Sunday, my husband knew that nothing could be done immediately and was able to find and purchase a removable security bar so that I would be able to sleep. I emailed the management company to inform them of the issue, advising that they remedy the situation, or at the very least, modify the listing to be accurate to hopefully avoid a similar situation in the future. I sent the email and a text on Monday, and was disappointed when I had no response 48 hours later. I got a brief response when I followed up on Wednesday, but received no resolve to the issue during our stay, and really didn’t feel that they were very compassionate to the fact that it caused such a disruption to the start of our trip or that we had to spend our own money to feel comfortable in the condo. :-(