2/10 Horrible
Amberly T.
14 août 2025
My son fell in fecal matter. Actual chunks of poop on the floor. That Vacasa refused to clean for over 24 hours. I had to clean it up myself from a toilet that was clogged uppn our arrival and clogged and overflowed again during out stay.After six years of loving our Panama vacations, this yearâs trip with Vacasa was an absolute nightmareâunsanitary conditions, repeated plumbing failures (including toilets overflowing with fecal matter twice), a broken microwave, a faulty washer, and days of chasing unresponsive customer service while my family, including our baby, was forced to endure unsafe and disgusting conditions. Promises were made, calls went unanswered, and the minimal compensation offered didnât come close to making up for four of our six days being ruined. Iâm sharing this to warn others: do your research before booking with Vacasa, because in our experience, their lack of urgency, cleanliness, and accountability made for the worst vacation weâve ever had.
Amberly T.
Séjour de 6 nuits en août 2025















