I don’t leave negative reviews but I really wish I would’ve had a review to go off so I thought I would share my experience to help. This got off on the wrong foot to start as I got a call from the “third party managing company” the day before arrival asking the weight of my pet. Even though there was not a specific requirement anywhere on the property details (at the time), I was told by the managing company of this property that I could not confirm my stay because my pet didn’t meet the “requirement”. As I mentioned, there was no requirement listed. Many other listings did specify different requirements but this one did not. This sent us scrambling to find another property as this was again, the day prior to arrival. After multiple conversations, they agreed to let us keep the reservation and bring our pet for which I am grateful. We spent well over $500 a night (after fees) to stay here for 4 nights. I was excited for my family to enjoy the heated pool, yard, and game room and from the pictures and description, it sounded like it would be an awesome splurge for our family. Unfortunately upon arrival, the house did not feel like a splurge but rather run down in the details and not cozy. It had a musty and dank smell. There was mold on the ceiling in the bathroom. You could tell they had remodeled but it still didn’t feel fresh or comfortable. We had the kind of feeling where you didn’t want to sit or touch much. All 5 of us felt similar which says a lot for kids to even complain about that. The game room really smelt & was run down. My kids didn’t want to play one game in there. (The rental prior to this they basically lived in the game room).The kids’ feet were black within minutes of walking around, not sure if it was from the dark painted stairs or what. The house did have some noticeable nice updates ie kitchen, floors & the main bathroom was nice, except for the mold. Overall the property just felt run down & dated overall. Not so much a problem in the cleaning but rather in the condition of the house. The cleaners came by to clean the pool on the second day which was nice but wish it would’ve been done prior to our reservation & was a surprise. Cleaners were very very nice but I think this is a flaw in the managing & should have been done before someone is in the backyard. We were very disappointed especially for the amount of money spent that we didn’t have a property where we felt like we could relax & kick back & enjoy the space.