We will not stay here EVER again. Check-in was at 4:00, we didn't get to check-in until 6:00 due to the cleaning service running behind and our room being cleaned. Some things were still dirty when we entered. We notified the property manager of some items not cleaned. They allowed us to check-out 2 hours later due to the check-in delay. This is a bottom unit so we didn't rely on the elevators as much as most guest do, but when we checked out, we had to use the crossover so we had to use it then. Took us 45 minutes waiting on elevator and that was at 12:00. I would assume most people would be checked out by then. You have to leave your ID before you can get a luggage cart. ALSO, BIG HEADS UP TO THIS RESORT RULE, they own the beach in front of the condo so they can tell you what to do. If you plan to bring your own chairs/umbrellas, you have to sit at waters edge (basically in the water) and risk having all your stuff wet because you block the beach view for people renting the chairs, as if you don't already spend enough on the room, they are forcing your to rent the beach chairs. They harass you the entire stay telling you to move each time the tide changes throughout the day. Could not even enjoy the beach without being harassed to move again. Not relaxing what so ever!!!! Yes, this room comes with chair rentals but that is for 2 chairs, the unit sleeps more than that.