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HOTEL SAN THOMAS INN

Property class: 2

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Photo gallery for HOTEL SAN THOMAS INN

A swimming pool with a tiled edge, surrounded by a fence and potted plants.
A bathroom with a toilet, sink, and shower.
A hotel room with three beds, a desk, and a chair.
A multi-story hotel with a prominent 'HOTEL' sign on the facade.
A hotel corridor with hexagonal patterned flooring, a wooden staircase, an elevator, and a reception area with a counter and informational signs.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
AVE. JUSTO AROSEMENA, CALLE 33, LA EXPOSICION O CALIDONIA, Panama City
  • Place, Avenida Central
    ‪3 min walk‬
  • Place, Avenida Balboa
    ‪3 min walk‬
  • Place, Cinta Costera
    ‪5 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

A bedroom with a large bed, a wooden headboard, a small table with a chair, and a window with a view of palm trees.

Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a window with a view of the street, and a tiled floor.

Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Economy Triple Room

A hotel room with two single beds, a bedside table with a phone, and a white chair.

Economy Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Quadruple Room

A hotel room with three beds, a desk, and a chair.

Executive Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 6

Room

  • Sleeps 6

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About this property

HOTEL SAN THOMAS INN

An outdoor pool and a 24-hour front desk are available at this smoke-free hotel. Housekeeping is available on request.
HOTEL SAN THOMAS INN offers 84 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
With your stay at HOTEL SAN THOMAS INN, you're connected to a railway/underground station and just a quick walk from Avenida Balboa. Enjoy features like an outdoor pool.
  • Take a swim in the outdoor pool
  • Amenities include a lift and a terrace
  • Just a 3-minute walk from Avenida Balboa and 6 minutes on foot from Cinta Costera
HOTEL SAN THOMAS INN offers its guests an outdoor pool, a terrace, and a lift. The front desk is open around the clock.

This Panama City hotel is smoke free.

Property amenities

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL SAN THOMAS INN

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL SAN THOMAS INN Hotel
HOTEL SAN THOMAS INN Panama City
HOTEL SAN THOMAS INN Hotel Panama City

HOTEL SAN THOMAS INN Reviews

Reviews

6.6
Rating 10 - Excellent. 27 out of 78 reviews
Rating 8 - Good. 11 out of 78 reviews
Rating 6 - Okay. 14 out of 78 reviews
Rating 4 - Poor. 9 out of 78 reviews
Rating 2 - Terrible. 17 out of 78 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for rest
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Was nice big bed. Walking distance to the train station. Places to eat also close by.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Calvin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not even go had a bad experience, but the room wasn't cleaned. Why would you put someone in a dirty room. Staff is ok
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Dennys

Disliked: Cleanliness, amenities, property conditions & facilities
Normal
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Markus

Disliked: Staff & service, amenities, property conditions & facilities
Very rude staff at check-in, wanted to charge me twice, extremely poor internet connection, no hot water, no trash bin in the room or bathroom.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Estefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the rooftop pool very nice!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip was amazing, the staff went out of their way to make sure your stay is excellent, clean rooms, breakfast time is excellent for late sleepers. Overall excellent.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Andreana

Liked: Cleanliness, staff & service, property conditions & facilities
I like the price and two blocks away to the Balboa Park to exercise
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Jelisa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
Stayed 5 nights in Jul 2024
Verified review

2/10 Terrible

Roniald

Disliked: Cleanliness, amenities, property conditions & facilities
It had a security guard but the rooms can be better secured. And the room's was not clean.
Bathroom
Tv
Bathroom sink
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was good. But they gave us the last floor and water takes time to get there up. There wasn't towels ready and we had to request them several times until finally they gave them to us with attitude.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Nasive

Disliked: Cleanliness, amenities
It was okay
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
i would never recommend to anyone this place to stay
Stayed 7 nights in Oct 2024
Verified review

4/10 Poor

mark

Liked: Staff & service
There was no shower head and no hot water
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I left that in the same night

no shower, just the pipe cold water, no restaurant or water to eat torn sheets, no parking they didn't want to give out the wi-fi
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Melvin

Disliked: Property conditions & facilities
.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Norlan Eduardo

Disliked: Cleanliness, staff & service
.
Stayed 6 nights in Dec 2024
Verified review

2/10 Terrible

jada

Disliked: Staff & service, property conditions & facilities
My room was a messy, The Front desk don’t speak English,
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Estefani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First night a water leak outside my room coming from the floor above. After returning back from all inclusive resort few days later. I get to my room there was no water throughout the entire building had to wait few hours to shower. No bueno
Stayed 4 nights in Apr 2025
Verified review

2/10 Terrible

Orlando

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean and smelly. I went down asked for another one with ventilation. Staff helped me out. Then internet was not working properly so I devices to went down for the second time. The third time I went down due to the key system ssues. So I decided not to stay in there eventhough it was late evening around 11 . I took all my belongings, expressed my disappointment and left them behind. Lady from the counter try to help but it is out of her scope. I won’t go back there.on that day I was arriving from the airport around 2 hours before.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Maximilian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dangerous filthy and dysfunctional

Made a 4 days reservation on April 2025 with Hotels.com. Upon arrival I was surprised by the incredibly amount of homeless people surrounding the hotel, nothing like this mentioned on the Hotels.com online brochure. I made the reservation and paid for it. It included WIFI as everyone requires, to my surprise there was no WIFI since it was broken, the room were not cleaned, they looked as if built in the 1970s and as if not cleaned ever since. The bathroom were ancient and the room "decoration" was hanging loose. I demanded a refund since I was not going to stay in this place but I was refused, they say that since I made the reservation with Hotels.com, I had to complain to Hotels.com. I complain to Hotels.com and within 24 hrs. the refuse my refund request. I did not stay in Hotel San Thomas for more than 1 hrs. yet I did not get my money refunded. Its a shame that Hotels.com its still listing this place with all the fake positive reviews. The place its dangerous, filthy and dysfunctional.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Genesis

Liked: Staff & service
Estuvo bien
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelenre relación calidad precio
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Edgar

Liked: Staff & service, amenities, property conditions & facilities
en la madrugada habia ruido , otros huéspedes en el pasillo con musica y escandalo
Stayed 1 night in Apr 2026