Termas de Papallacta

3.5 star property

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Photo gallery for Termas de Papallacta

Hydrotherapy, body scrubs, facials
Lobby sitting area
Reception
Lounge
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
km. 65 via Quito - Baeza, Papallacta, Napo
  • Place, Termas de Papallacta
    ‪3 min walk‬
  • Place, Cotopaxi National Park
  • Place, Papallacta Church
    ‪5 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)

Room options

Standard Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Queen Beds

Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Bungalow

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

Standard Double Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Hot Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Termas de Papallacta

Resort in Papallacta with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Termas de Papallacta offers 56 accommodations. This Papallacta resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the resort include an outdoor pool.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Termas de Papallacta. During your stay, you're just a quick walk from Termas de Papallacta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or hydrotherapy at the spa
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • Steps from Termas de Papallacta and 5 minutes by car from Cayambe Coca Ecological Reserve
Termas de Papallacta offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Termas de Papallacta also features a garden, laundry facilities, and a front desk safe. Self parking is free.

This 3.5-star Papallacta resort is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Termas de Papallacta has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heated floor
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Termas Papallacta Hotel
Termas Papallacta
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
Termas Papallacta Resort
Termas De Papallacta Quito
Termas De Papallacta Spa R
Termas de Papallacta Resort
Termas de Papallacta Papallacta
Termas de Papallacta Resort Papallacta

Termas de Papallacta Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 356 out of 423 reviews
Rating 8 - Good. 55 out of 423 reviews
Rating 6 - Okay. 7 out of 423 reviews
Rating 4 - Poor. 5 out of 423 reviews
Rating 2 - Terrible. 0 out of 423 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brook, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities in the room. They provided fresh water in a container. The hot springs were the most relaxing part of the trip. The hiking trail was absolutely beautiful. Breakfast had an excellent selection to choose. Staff was very kind and always professional. Overall, our stay was exceptional and we highly recommend this resort to anyone wanting a relaxing experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve ever visited.
Stayed 1 night in Oct 2025

10/10 Excellent

Miroslaw

Stayed 2 nights in Sep 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option
Stayed 1 night in Sep 2025

10/10 Excellent

SERGEY, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

César

Liked: Cleanliness
Disliked: Property conditions & facilities
La atención al momento del check in nl fue satisfactoria en cuanto a calidez y amabilidad y tampoco brindaron la información necesaria y completa. La habitación que nos fue asignada no cumplió las expectativas para nada, estaba lejos de las piscinas y alado de la quebrada y del estacionamiento, lo cual hace que no se sienta que vale la pena el precio pagado. En cuánto a limpieza, estuvo impecable, increíble trabajo de housekeeping y también las terapistas que nos hicieron unos masajes increíbles! Amamos termas de Papallacta y siempre fue un sueño podernos quedar una noche, a pesar de la mala experiencia con la habitación asignada y el servicio al momento del check in, amamos poder quedarnos rodeados de la naturaleza.
Stayed 1 night in Sep 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible number of thermals to access just steps outside your door.
Stayed 1 night in Sep 2025

10/10 Excellent

Valeria

Liked: Amenities
Awesome!!
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Marcela

Travelled with group
Liked: Amenities
I enjoyed the hot springs and spa experience . Also the heated floors in the bedrooms.
The rest area and hot tea made for a great relaxing finish!
Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dinner in the restaurant was less than impressive and overpriced. Room was comfortable. Breakfast was good. Thermal pools were relaxing.
Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This s a magical place. The gardens, hummingbirds and pools make it so beautiful and relaxing. The food and service are great!
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the environment. I loved that when you stay at the cabins you practically have exclusive pools. I loved that you can stay in the pools 24 hours and that even-though the climate is very cold outside you can stay inside the pool and feel confortable. I loved that you are surrounded by nature. Very enjoyable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Dalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, the best place! I can’t wait to come back. A MUST visit gem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco, Edison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and the food options are great..
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great and the property was beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, perfect for a quite place
Stayed 1 night in Jul 2025

10/10 Excellent

sigalit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela, Sheldon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

James Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Just an incredible place, honestly, and I wish we had planned more time here, so much so that we may return in 2 weeks.
Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all: massages at the spa, the people, the trout at the restaurant and the fireplace in the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lilian

Stayed 1 night in Jun 2025