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ibis budget Lugano Paradiso

2.0 star property

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Breakfast area
Reception
Reception
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
Via Geretta 10, Paradiso, TI, 6900
  • Via Nassa
    ‪14 min walk‬
  • Palazzo dei Congressi
    ‪3 min drive‬
  • Lake Lugano
    ‪4 min drive‬
  • Lugano (LUG-Agno)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, soundproofing, free cots/infant beds, free WiFi

Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Desk, soundproofing, free cots/infant beds, free WiFi

Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | Desk, soundproofing, free cots/infant beds, free WiFi

Double Room, Multiple Beds

8.0 out of 10
Very good
(19 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Daily continental breakfast (CHF 26 per person)

ibis Lugano Paradiso

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (564)
The price is CHF 170
for 1 room
includes taxes & fees
29 Jul - 30 Jul
ibis Lugano Paradiso

About this property

ibis budget Lugano Paradiso

Hotel with a restaurant, near Lake Lugano
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis budget Lugano Paradiso offers 82 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis budget Lugano Paradiso. During your stay, you'll be within walking distance of Giancarlo and Danna Olgiati Collection. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Giancarlo and Danna Olgiati Collection and MASILugano Museum of Art of Italian Switzerland
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at ibis budget Lugano Paradiso. For a fee, parking is available.

This Paradiso hotel is smoke free.

Ibis budget Lugano Paradiso has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CHF 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 23 per night
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars, and is displayed on this page as 1.5 stars.

Property is also known as

ibis budget Lugano Paradiso Hotel
ibis budget Lugano Paradiso
ibis budget Lugano Paradiso Hotel
ibis budget Lugano Paradiso Paradiso
ibis budget Lugano Paradiso Hotel Paradiso

ibis budget Lugano Paradiso Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 202 out of 677 reviews
Rating 8 - Good. 317 out of 677 reviews
Rating 6 - Okay. 93 out of 677 reviews
Rating 4 - Poor. 38 out of 677 reviews
Rating 2 - Terrible. 27 out of 677 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

BARRY, CORAL SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good breakfast, convenient quick checkin and out
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Room was very clean and staff were friendly. Happy stay! The only problem was that I paid CHF10.9 for the city tax as per hotel. But in my booking document I only need to pay AU12.45 for city tax plus tourism fee at the property. Ibis asked me to contact my booking agent who only said I need to pay the city tax. It was very confused me as my booking said I need to pay AU12.45 in the property but now I must pay CHF10.9 ( nearly AU20 ). My advice is if city tax needs to be paid in the property, please write in the local currency. Thanks!
Stayed 1 night in Mar 2025

6/10 Okay

Damyan

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Severna Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy bus access. Helpful friendly staff
Stayed 2 nights in Sep 2024

4/10 Poor

Katalin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was extremely small. We had a hard time bringing in our two medium sized suitcases. No real bathroom, only a tiny shower stall with no privacy. The door does not stop the water from flowing out and flooding the area. Sheets and towels had a musty smell. After the first night, we paid extra to move over to the regular ibis hotel side, where the rooms are a bit bigger and there is an actual bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hanno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for exploring the region.

Good location, friendly staff. Room was Ibis-like small, but clean. Ask at reception for Ticino-Pass, which is for free and gives you free public transportation in the Ticino region and many discounts during the time of your stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

Andres

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bad

Make yourself a favor and stay somewhere else
Stayed 1 night in Jul 2024

6/10 Okay

Katy

Travelled with family
Liked: Property conditions & facilities

Average

Very average accommodation and breakfast. Pretty much a hostel. No privacy in the bedroom - shower - no lock. Toilet - no lock. No everyone is away with family. Breakfast - perhaps we came late but at 850 there was no egg left and the pastries were empty. Nice staff but I felt it was tough seeing everyone enjoy the Novotel pool from the glass window at reception. Told couldn’t even use pool if I offered to pay. So I think it’s my last ibis budget.
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel. We only wanted to sleep and expected just a bed and bathroom which is nothing more. However, quiet place, very friendly front staff, close to the lake front and great coffee shops.
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Manoj

Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

6/10 Okay

Pramod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Basic but clean and well designed
Stayed 1 night in Jun 2024

10/10 Excellent

Adalberto, Zurigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The door was open 24/7 so people who were jetlagged (like me) could come in and out without any problem.
Stayed 4 nights in May 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like stay there is clean good position easy parking nice bar service all very ok
Stayed 1 night in May 2024

8/10 Good

antonio

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Apr 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EVER STAY

It was the worst I ever stay. Never will I book this hotel anymore. Staff are rude, unfriendly, no kettle for hot water. No supply of drinking water.
Stayed 2 nights in Apr 2024

10/10 Excellent

vladimir

Stayed 1 night in Feb 2024

8/10 Good

Redi

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness

Good hotel for overnight stay in Lugano

Good hotel for overnight stay in Lugano
Stayed 1 night in Sep 2023

8/10 Good

LISA

Stayed 1 night in Sep 2023

8/10 Good

Morwareed

Stayed 1 night in Aug 2023

6/10 Okay

Colleen

Liked: Cleanliness, property conditions & facilities
Nice hotel but staff was not helpful or friendly.
Stayed 2 nights in Jun 2023