We arrived later than we expected, due to Eurostar arriving late and we were charged the late arrival fee, which we were told about it before getting to the apartment. The location of the property is great, as it is very close to the city centre, it is over a busy square, which is very noisy at times, albeit that the windows do a good job of keeping the noise out, most of the time. The square itself is not kept clean and there seems to be two homeless people slumped in the square all the time. I accept the owner has no control on this. The apartment itself though, whilst well equipped, suffers with mould and in spite of keeping the windows open, when showering and at other times, you could still smell that dampness smell, all the time, evidence of it could be seen everywhere, including the curtains. Our stay was also inconvenienced by the fact that there was a secondary lock to the apartment, to which we did not have the keys to and we got locked out. We had to wait for a couple of hours outside in one of the bars below, although it started raining and got colder as time went by. Whilst the issue was resolved eventually, by the removal of the secondary lock, we felt that this should have been dealt more promptly and considering that we were charged a late arrival fee, nothing was offered to us for inconvenience caused. When back home, I had to request for the return of the deposit, which after 12 working days I am still waiting for. I would suggest a compensation to us!!
