2/10 Terrible
PHILIP
Business traveller
4 Dec 2025
I had forgotten I had booked and they wrote 2 hours after the cut off time to cancel to tell me that they were looking forward to seeing me.
When I tried to re-book for the new dates they wanted the cost of the new dates and the full fee for the days I would not be there - including one of the days which was included in the cancellation.
There was no cancel the 1st night and hold the balance for another booking. No compromise. Our rules are our rules, no flexibility. I will need a hotel in the area in the future to attend Porte de Versailles exhibitions so will never use this one because of the way they treated me this time.
PHILIP
Stayed 3 nights in Nov 2025





















