While the place is beautiful & in a great location, it is not at all as advertised. A very disappointing & costly experience to end our trip.
It says air conditioning, but thereâs only a portable AC that sits in the middle of the living space & squeaks & rumbles so loud you need to turn it off to sleep. And when we called to ask for support with the AC, we were told service hours were closed despite it being 5:37 and the hours in the email saying available until 8pm.
It also says itâs a very secure building, but what it doesnât say is the apartment windows open into a shared courtyard, and the windows are so large humans can climb in & out. With the AC not working we had no choice but to open all the windows, but we could only open them during the hours we were there and awake as we didnât feel safe leaving them open the rest of the time.