My mistake was I didn't read the check in instructions super carefully, so I it did make check in more frustrating! The instructions are especially difficult to miss on expedia - but note there are specific hours when you can pick up the keys. Also, the instructions also say it's the 2nd last door on the left, when it is in fact the last door on the left.
On to the room - it was fine, serviceable for what we needed. However, my biggest gripe was that the sofa wasn't super clean (I can live with it) but there were no sheets provided! Just a duvet and pillows! Not wanting to sleep on the not-super-clean sofa, we had to sleep on top of the duvet. Given the price, one would at least expect sheets!