6/10 Satisfaisant
Ricardo J.
4 avr. 2026
Les points forts : Propreté
Great Location & Nice Apartment, but Communication IssuesWe stayed here as a group of 10. The apartment is spacious, attractive, and in an excellent location, but the experience was impacted by poor communication and a confusing check-in.The property is listed on Vrbo but managed by Belvilla (Netherlands), which subcontracts CheckMyGuest (CMG). This setup made it unclear who to contact, and information provided was sometimes inaccurate (e.g., number of toilets).Layout (clarified): 4 bedrooms (not 5), 4 queen beds (not kings), plus 2 sofa beds in the living room. Three bedrooms have in-room showers (no toilets) and face a busy street (noisy). One quieter bedroom is on the opposite side. There is 1 full bathroom 2 separate toilets (3 total). Nespresso machine and 2 key sets with fobs provided.Issues: ants in kitchen/bathrooms, inconsistent hot water, no working dryer, squeaky doors, noticeable metro vibration, minor maintenance problems. One bedroom is very bright at night due to exterior lighting.Check-in: Instructions arrived day before arrival instead of 3 days before as indicated on VRBO site, no clear guidance on keys needed for interior access, and no reliable contact. We were briefly unable to enter until staff arrived by chance.Overall: Great location and space, but needs better communication, coordination, and basic maintenance fixes. A dedicated contact person to help with matters during your stay would be helpful.
Ricardo J.
Séjour de 6 nuits en mars 2026